Digital Account Manager

Job description / Role

Kingston Stanley is looking for a Digital Account Manger on behalf of a client based in Dubai.

- Responsible for managing the day-to-day execution of larger on-going accounts and campaigns to meet revenue goals and reduce customer churn (turnover)
- Assist in developing optimization strategies and retaining sales in the full digital product portfolio
- Educate Digital Sales Managers and clients on effective client retention, campaign delivery solutions and revenue growth tactics.
- Work with leadership to develop and grow the Account Management function
- Proactively optimize digital campaigns to achieve targets
- Generate reports and interprets campaign and account performance data to determine sales effectiveness
- Develops and provides customer focused communications on sales performance including, effectiveness targeting and strategy
- Monitor digital campaigns across markets to identify opportunities to increase market share
- Proactively engages the Account Executive to collect customer results and satisfaction data for testimonials
- Attend and participate in training and planning sessions
- Support and adhere to digital revenue operations processes, policies, procedures and standards of performance
- Liaise with web production, sales, marketing and analytics regarding planning and prioritization to assist in execution of the campaigns
- Work collaboratively with the sales team to recommend campaign modifications for optimal.

Requirements

The salary range is between 18k-24k. The Account Manager is responsible for maximizing performance of customer accounts and digital advertising campaigns from post-sale to renewal. The Account Manager will interact with sales teams to ensure seamless digital campaign execution, providing a high-level of client service support. This person will be a key contributor of the digital revenue operations team by supporting digital sales efforts.

About the Company

Kingston Stanley is the leading specialist marketing recruitment agency in the Middle East, working exclusively with clients and candidates across the full spectrum of the marketing sector since early 2011. We will help you find, screen and select the ideal candidate for your marketing jobs, and we have the largest, most current and qualified network of suitable candidates, ready to start immediately. Whether you have a role that urgently needs to be filled, or a killer portfolio, you’ll find what you’re looking for here. Strong ethics, honest hard work, integrity and marketing recruitment are the four pillars of our business and brand.