Director

Job description / Role

Director - Riyadh, Saudi Arabia

POSITION PURPOSE
Accountable for the fiscal, HR and operational oversight; leadership and direction of an international station to provide quality service, customer satisfaction and operational efficiency that ensures growth and profitability goals and objectives are met.

RESPONSIBILITIES / DUTIES / FUNCTIONS TASKS:
- Lead, direct and manage directors functions to ensure that all departments and station staff execute service as per predetermined Company process flows and Customers standards.
- Management and supervision of operations teams, imports, exports, customs brokerage, destination and immigration relocation services.
- Responsible for business development, sales, marketing and new account development within the country to ensure that maximum revenue is generated.
- Ensure that all established procedures, and processes for the Company are understood and implemented within station
- Understand and ensure compliance with corporate polices and procedures, local rules and regulations for the country.
- Work with all staff and provide guidance and support on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, systems applications, and executing processes to meet customer needs.
- Review and evaluate station P & L performance and establish short term goals to address any budgetary shortfalls.
- Collaborate with senior management to develop continuous improvement methodology in key areas of service profit and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.
- Ensure that the station facilities provide a clean, professional, and safe working environment for all employees in accordance with Company HSE Policy.
- Conduct annual performance reviews for all staff within department.
- Ensure the proper financial controls are in place.
- Ensures proper tracking and maintenance of company assets.
- Recruit, interview, select, train and develop staff that have the right technical and personal abilities to ensure Company's objectives are met.
- Continuously review and assess in-Country vendors, negotiate service, terms and pricing levels. Work with key vendors on developing unique and value added transport solutions
Ensuring the proper staff, facilities/warehousing, uniforms, vehicles and services are in place in order to execute work effectively.
- Regular reporting to HQ: Management, Sales, Marketing and HR.

Requirements

QUALIFICATIONS
- Bachelor's Degree preferred; or equivalent combination of work experience.
- Minimum 3 years experience working in the Household goods or Relocations industry. (additional experience in Logistics and Transport an advantage)
- Minimum 5 years supervisory or managerial experience required.
- Experience and current knowledge of immigration regulations and trends in Saudi Arabia.
- Experience and working knowledge of rental real estate market.
- Experience in creating and managing profit and loss reports.
- Experience working in GCC countries is an advantage.

KEY SKILLS
- Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
- Ability to effectively present information and respond to questions from management, employees, clients and vendors.
- Ability to build and manage teams (operations, sales, admin etc.)
- Self-motivator / Aggressive / Ambitious
- Extrovert
- Computer Literate Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
- Excellent Arabic and English communication skills.
- Ability to write reports, business correspondence, and procedure manuals.
- Demonstrated success in leading, supervising, managing and developing high performance teams.
- Highly competitive, driven by revenue generation.

WORK REQUIREMENTS
- Must be in good physical condition and be able to work long hours and perform a wide range of physical work.
- Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
- Perform quality work within deadlines with or without direct supervision.
- Valid International Driver's License.

About the Company

For over 25 years, Move One has provided seamless international logistics, relocations, moving, and pet transportation services across the globe. A leader in emerging and frontier markets, we understands our customer requirements and difficulties they face operating in challenging environments.

Move One has provided project logistics in support for military, humanitarian organizations, and the energy sector throughout the developing world. With operations in Eastern Europe, the Balkans, Central Asia, the Middle East, and most recently the African region. Move One has the necessary experience, local knowledge, and resources to execute on any logistic project.

Move One

When it’s Not Just a Box.