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Job description / Role
JOB PURPOSE:
Reporting to the Director, Channel Management Function for MEA, the incumbent will support the Channel Management team to drive the development of Medtronics distributors/partners on the operational side in terms of the right processes, service delivery, automation, inventory management, financial management, etc.
JOB REQUIREMENTS:
- Develop a SWAT analysis of our distributors in a country, in order to help the DCM function decide which distributor is a better fit for future partnership/JV; identify operational gaps and develop action plans to close them.
- Collaborate with different departments and businesses in order to identify distributor strengths and improvement needs.
- Provide management consultancy to Medtronic distributors to help them enhance their internal operations.
- Support the regional Distributor Channel Managers the Distributor Effectiveness team in the development of distributor operational structures, systems and processes that will facilitate the flow of Medtronic businessm which will include:
* Key fulfillment processes
* Customer service delivery
* Process automation
* Inventory management
* Financial management
* Efficiency improvement
- Address operational issues related to the Medtronic business and provide appropriate feedback to regional Distributor Channel Managers.
- Implement a proven management operating system.
- Align and execute Medtronic distributor goals, objectives, and processes through frontline coaching.
- Unlock ideas for improvement.
- Understand and present appropriate metrics and data that will support the business case for channel transition projects.
- Perform a current state analysis of MDTs distributors / partners deploying various tools and techniques such as SWOT, 6 Sigma, process analysis and financial modelling.
- Draw up action plans to close the performance gap of distributors and make recommendations on which are a better fit for future partnerships / JVs.
- Extensive travel to distributor channels within MEA will be required 60%.
Requirements
- BA in Business Management, MBA a plus.
- 3 years experience with a management, strategy, and business development consulting firm.
- Experience in corporate structures and operational excellence.
- Excellent communication (verbal, written, and presentation) skills.
- Ability to confront difficult issues with ease.
- Team oriented.
- Leadership skills.
- Computer skills: advanced Word, PowerPoint, Excel.
- Strong analytical skills.
- Project management skills.
- Lean Six Sigma Certification a plus
- Strategic Orientation - the capacity to engage in analytical and conceptual thinking
- Market insight - Develop a strong understanding of the market and how it effects our business
- Results Oriented - A commitment to improving key business metrics
- Customer Orientation - A passion for serving our customers and partners
About the Company
Medtronic is the world’s largest medical technology company, offering an unprecedented breadth and depth of innovative therapies to fulfill our Mission of alleviating pain, restoring health, and extending life. Last year, more than 9 million people benefited from our medical therapies, which treat cardiac and vascular diseases, diabetes, and neurological and musculoskeletal conditions.
With a global reach that extends to more than 140 countries, we have a deep understanding of many universal healthcare challenges. We’re using our experience, extensive partnerships, and the passion of 46,000+ employees to help transform healthcare worldwide by improving outcomes, expanding access, and enhancing value.