Job closed
Job description / Role
As the premier vendor of the finest coffee, Starbucks is focused on delivering the best experience to every customer at each of our locations around the world, including Kuwait, KSA, UAE, Egypt, Lebanon, Jordan, Qatar, Bahrain & Oman in the Middle East region. We are fortunate to have the opportunity to work with so many communities, and we are committed to providing the Starbucks experience while respecting the local customs and tastes of each country we operate in. We are also committed to hiring locally, currently providing nearly 2700 jobs for more than 30 nationalities including Arab nationals in over 300 operating stores in the region.
The Way We Do Business
The Starbucks mission statement is more than words on a piece of paper - it's the philosophy that guides how we do business every day.
The Starbucks Mission Statement
To inspire and nurture the human spirit - one person, one cup, and one neighbourhood at a time.
Here are the principles of how we live that every day:
Our Coffee
It has always been, and will always be, about quality. We're passionate about ethically sourcing the finest coffee beans, roasting them with great care, and improving the lives of people who grow them. We care deeply about all of this; our work is never done.
* The District Manager is responsible for managing, coaching and develop Partners. Create and be part of the overall Starbucks Experience. He/she is required to manage the overall operation of the Stores within the assigned district. Develop store management talent, oversee the District's store management workforce, making management staffing decisions. Ensure District wide customer satisfaction in product quality. Responsible for managing the District's financial performance and the safety and security of Partners. Model and act in accordance with Starbucks guiding principles.
* Drive & deliver sales performance of assigned stores & recommend & implement cost control methods across all the P&L.
* Provide Partners with coaching, feedback & developmental opportunities to ensure effective teams.
* Ensure all operational policies & procedures are adhered to.
* Provide operational expertise to the Business across all markets whilst sharing best practice.
Requirements
* 3-5 years management experience within multi site food outlet
* Experience of financial reports analysis
* Multi-site management
* Experience in a complex fast paced environment
* Manage operations within multiple stores independently
* Communicate effectively to all levels
* Build relationships
* Plan & prioritize workload
* Strong operational skills
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.