Duty Supervisor – Al Maha Services

Qatar Airways
Doha, Qatar

Ref: GP388-426
Qatar Airways

The Role

The Role

Duty Supervisor Al Maha Services ( Female Applicants only need to apply)

The selected candidate will be responsible to organize resources effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation at shift basis, to provide effective leadership and promote positive teamwork within Al Maha Services operation. She will constantly communicate with Al Maha Services Team and other necessary parties and assist in overall functioning of the day to day AMS operation. She will be accountable to report problems arising and potential situation that may lead to dissatisfaction of both guest and employees to Al Maha Services management.



Minimum Qualification:
• Minimum 'A' Level or equivalent.
• Formal qualifications in leadership/supervision an advantage.

Minimum Experience:
• Minimum of 3 years experience in a premium hospitality/service environment.
• Previous experience in a leadership role preferably within premium hospitality/airline/airport/service environment.
• Previous experience in supervision of a large diverse workforce.
• Demonstrated ability to manage relationships at all levels.
• Demonstrated administrative and technological ability.

Job Specific Skills:
• To be able to demonstrate natural leadership skills, administrative and technological ability.
• To be able to demonstrate effective business like communication skills, both verbal and written.
• To be able to make decision independently and support own positive thinking.
• To be able to analyze situations and provide effective solutions and suggest/implements methods to prevent repetitions.
• Genuine service/people focused attitude and understanding of needs of multi cultural working/operating environment.
• High level of interpersonal skills with the ability to motivate and promote positive team working environment.
• To be able to adapt and manage changes.
• High level of versatility and to be able to adapt many varied needs of the operations/people.
• Creative and analytical thinking ability.
• To be able to recover services where while providing alternative solutions.
• To be able to organized own workload and others work independently.

About Qatar Airways
Qatar Airways is the only Middle Eastern airline to hold a coveted 5-Star rating from Skytrax and is one of the fastest growing carriers in the world today. We are based in Doha, the capital of Qatar, where the East meets the West in one of the most rapidly developing and exciting cities in the region.

How to Apply
Please click on the Apply button below and create an account. To help us ensure we select the right candidates for interview please fill in the online application form, upload your CV (with a 2x2 photo) and create a covering letter, focusing on why you are the right person for the job.

About the Company

About the Company

Welcome to a world of growing opportunities.

Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities.

Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people. Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar.

Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events.

As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realise all that they can be.

Join one of the fastest growing airlines with an ever-expanding global network.

If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please visit our website.
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