Duty Supervisor – Al Maha Services

Job description / Role

Duty Supervisor Al Maha Services ( Female Applicants only need to apply)

The selected candidate will be responsible to organize resources effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation at shift basis, to provide effective leadership and promote positive teamwork within Al Maha Services operation. She will constantly communicate with Al Maha Services Team and other necessary parties and assist in overall functioning of the day to day AMS operation. She will be accountable to report problems arising and potential situation that may lead to dissatisfaction of both guest and employees to Al Maha Services management.

Requirements

Minimum Qualification:
• Minimum 'A' Level or equivalent.
• Formal qualifications in leadership/supervision an advantage.

Minimum Experience:
• Minimum of 3 years experience in a premium hospitality/service environment.
• Previous experience in a leadership role preferably within premium hospitality/airline/airport/service environment.
• Previous experience in supervision of a large diverse workforce.
• Demonstrated ability to manage relationships at all levels.
• Demonstrated administrative and technological ability.

Job Specific Skills:
• To be able to demonstrate natural leadership skills, administrative and technological ability.
• To be able to demonstrate effective business like communication skills, both verbal and written.
• To be able to make decision independently and support own positive thinking.
• To be able to analyze situations and provide effective solutions and suggest/implements methods to prevent repetitions.
• Genuine service/people focused attitude and understanding of needs of multi cultural working/operating environment.
• High level of interpersonal skills with the ability to motivate and promote positive team working environment.
• To be able to adapt and manage changes.
• High level of versatility and to be able to adapt many varied needs of the operations/people.
• Creative and analytical thinking ability.
• To be able to recover services where while providing alternative solutions.
• To be able to organized own workload and others work independently.

About Qatar Airways
Qatar Airways is the only Middle Eastern airline to hold a coveted 5-Star rating from Skytrax and is one of the fastest growing carriers in the world today. We are based in Doha, the capital of Qatar, where the East meets the West in one of the most rapidly developing and exciting cities in the region.

How to Apply
Please click on the Apply button below and create an account. To help us ensure we select the right candidates for interview please fill in the online application form, upload your CV (with a 2x2 photo) and create a covering letter, focusing on why you are the right person for the job.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.