Duty Supervisor – Hub Control Centre

Job description / Role

Duty Supervisor Hub Control Centre plays an important role as you will ensure the efficient and proactive approach to all activities completed within the Hub Control Centre (HCC) on a shift basis. Working closely with HCC duty Officer , the Supervisor coordinates all areas at DOHA airport operations (check-in, transfer desk, boarding gate, arrival, premium terminal, VIP lounge, catering, OPS control, OCC, airport clinic, Local security, special services, etc.) and other Qatar Airways offices. Ground Services Hub Control Centre is a dedicated planning a central communication unit for the Hub operation.

You will support the Duty Managers, Duty Officers, and other staff within the airport in providing relevant information related to operations and prepare all the necessary materials/forms needed during the operation.

Requirements

You must be High School graduate, preferably post high school training (apprentice, certificate), with minimum 2 years of job related experience, leading small team of people and with airline/airport background and or has working knowledge with Ground Handling Company.

Exposure to multi-cultural environment, good personnel development skills including team building, hands on approach to the daily operation and good communication skills in spoken/written English with proficiency in advanced computer applications are essential requirements of the job. Knowledge of Arabic language is an advantage.

Good understanding of airport functions in terms of passenger and baggage handling, weight and balance and D.G.R. Training such as Passenger Services, Baggage Services, Ground Operations and DGR are desirable.

You will play a vital role to ensure that all Qatar Airways passengers have a safe travel to their final destination. Ground Services Airport department is growing in leaps and bounds, and requires fast-paced people to keep up with the growth. If you have the passion and enthusiasm for doing things right, this is the place for you!

Qatar Airways Group does NOT charge candidates for application forms or interviews.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.