ERP Application Support Analyst

Plum Jobs

Dubai, UAE

Ref: OP036-160

Job description / Role

Employment: Full Time

Our client is a well-established consultancy and we are recruiting an ERP Application Support Analyst to provide application support ranging from design, installation, development, support and upgrades to ERP software installed on clients sites.

Responsibilities
- Works closely with the client as part of the overall support service to ensure that the system operates in an optimal and efficient manner and meets the requirements of the end users and provides assists in and supports complex application functionality and document business processes.
- Assists in application functional and business requirements with ERP end users and provides feedback for application modifications, configurations and processes for functional solutions
- Produces business process flow charts to support business functionality
- Prepares material for training to end users for functional use
- Modifies procedures based on system and hardware capability and configuration to create efficiencies and optimise output
- Prepares reports for client management and internal use

Requirements

- Bachelors Degree in Computer Science or IT related subject
- 2-5 years experience in ERP application support ideally in a client facing environment, preferably Oracle, JDE or Sage
- Strong knowledge of system development methodology, system architecture and project management
- Experience of working with software development and support teams

Candidate Profile
- Arabic nationality male aged between 27-35 years
- Fluent in English
- Excellent communication, interpersonal and presentation skills

About the Company

We’re redefining recruitment and as a leader in talent acquisition, our success and reputation stems from delivering exceptional service.

We succeed because our clients and candidates value our regional and industry knowledge, integrity, commitment and results. We understand what it takes to source high calibre candidates and provide our clients with the efficient service that they require in today’s competitive job market. We do not believe in forwarding the first available applicant for any vacancy - we present only a shortlist of candidates who are qualified, job-matched and serious about their next career move.

Plum Jobs Executive understands the challenges and dynamics of the skills and talent shortage as organizations need to have succession plans in place for tomorrow’s leaders.

Our in-depth understanding of local markets enables us to define the role and remuneration based on industry benchmarking and insight.

Our HR consultancy assignments include preparing comprehensive job descriptions, policies and employee engagement and performance management frameworks.

Our industry focus: Architecture | Construction & Interiors | Education & Learning | Events & Hospitality | Facilities Management & Real Estate | Financial Services & Insurance | FMCG & Manufacturing | Healthcare, Pharmaceutical & Life Sciences | Legal Services | Marketing & Media | Oil & Gas, Energy | Retail & Trading | Strategy & Consulting | Technology & Telecommunications | Transport

Our executive search and recruitment expertise covers: Administration & Business Support | Architecture, Construction & Interiors | Business Development & Sales | Education & Learning | Engineering, Technical & EHS | Events, , Hospitality & Retail | Executive Appointments | Finance Healthcare, Pharmaceuticals & Life Sciences | Human Resources | Legal | Marketing & Media | Procurement, Logistics & Supply Chain | Strategy & Consulting | Technology

Executive Appointments | Recruitment | Talent Acquisition | HR Consultancy | Headhunting | ‘C’ Level Appointments

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Front Office Manager salaries in Saudi Arabia

Average monthly compensation
SAR 13,500

Breakdown available for industries, cities and years of experience