Ericsson IN Engineer

Job description / Role

• To verify the network topology and design data
• To verify license related to features, capacity and timeline
• To develop failover strategy
• To develop daily, weekly and monthly technical reporting format
• To manage and maintain price plan which include tariff, allowance plan and discount plan.
• To manage and maintain bonus which include recharge bonus and first activation bonus.
• To manage and maintain common data which include account type, fee type and fee item.
• To configure the special free number such as call center.
• To configure the SMS template for informing mobile phone user.
• To manage the configuration and control the modification of the system parameters.
• To maintain the external interfaces between IN and external system.
• To maintain work order between IN and external system (i.e. CRM).
• To monitor performance index of interface by tools.
• To support and handle problem which require querying, exporting and importing data.
• To manage application like monitoring, backup, upgrading, patching, operation account and database account.
• To perform security checking for all operation as well audit for all changes.
• To configure rights authorization to users, like organization, role, staff and user.
• To maintain the scheduled task in the IN.
• To provide assistance on problem or incident handling

Requirements

• Extensive experienced as Ericsson IN back office engineer..
• Extensive experience with core software application including all IN components.
• Must have hands on experience on Ericsson IN operations & maintenances.
• Experiences on Ericsson IN elements like SDP, AIR, VS, CRS, ECE, CCN, IVR(VXML), Minsat and etc.
• Good knowledge in operating systems.
• Good knowledge in database.
• Good knowledge of shell scripting.
• Good knowledge in Network, Switch, Router, Firewall, TCP/IP protocol and etc.
• Good Troubleshooting skills.

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.