Job closed
Ref: HP698-8329
Job description / Role
Al-Futtaim Automotive - Vision To be the Automotive Company of Choice by providing Value Based customer experiences enabled by an Empowered and Engaged workforceAl-Futtaim Automotive represents some of the world's most popular brands: Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge and is regarded as a pioneer in the region's automotive industry with four out of every ten cars on the UAE roads. Offering customers convenience, choice and the highest standards of sales and after-sales service through its comprehensive network of showrooms, service, parts and paint & body centres in the UAE.
Al-Futtaim Automotive Academy
A first-of-its kind training institution that will provide internationally accredited training in a world class facility that is unique in the UAE automotive industry. The Automotive Academy is an important enabler in Al-Futtaim Automotive Division's objective to be the automotive company of choice through providing value based customer experiences enabled by an empowered and engaged.
We are currently seeking an experienced Events & Facilities Coordinator to manage the general maintenance of the Technical training facility of the Automotive Academy, and ensure upkeep and quality standards. The Events & Facilities Coordinator will also manage venue bookings and catering for the technical facilities; manage the asset registers and logistics as well as ensure safe working practices are observed throughout the facility.
The key responsibilities will include:
Venue Bookings
* Effectively manage the technical facility room booking process with the customers to ensure the effective utilisation of the rooms and services.
Catering
* Co-ordinate with caterers by reviewing menus and ordering the required meals in co-ordination with Training administrators.
Facility Maintenance & Quality Standards
* To manage the maintenance of the Technical Training Facility to ensure all required tools and equipment are available and ready for the smooth running of a training event.
* 5S standards are set and followed, and OHS standards are met
* Responsible for maintenance contracts, renewals and upkeep of work carried out including tools and equipment, as per the contracts.
Assets
* To effectively manage technical facility inventory lists including consumables, maintain the Asset register, and track the logistics of the assets in different training rooms and locations, etc.
* Audit and track technical training tools and equipment, and also track their logistics between the various training venues.
* Ensure requests are made in advance all for all stationery, consumables, etc, with prior approval from the respective training manager, via the Financial Analyst.
Communications
* Coordinate with the relevant business for Certificates, Passports, Magazines, brochures, etc. and effectively update resource library with new material, offers, etc.
Event Management
* Assist in organising the product launches, skills contest, overseas recruitment and brand events for the stakeholders
Room Branding and Setup
* Ensure all the technical training rooms are brand specific when required, and dressed according to the respective brand standards.
* Ensure training room and workshop set up and set down are carried out efficiently with all requirements in place for the training.
AAA Brand Image
* Ensure all technical training material is checked for quality and printed according to AAA and brand standards
Transportation
* Organize transport for AAA technical trainings and events in coordination with Al-Futtaim Logistics
Venue Activity
* To ensure the technical venue activity records are opened and closed with costing for billing purpose.
Requirements
The ideal candidates will have the following skills and experience:
Minimum Qualifications and Knowledge
* High level of proficiency in Spoken English
* Occupational Health and Safety Qualification (IOSH managing safely) or relevant experience/equivalent
Minimum Experience:
* Customer Facing Role Experience
* Prior experience in technical service centres or workshops
Job-Specific Skills:
* UAE or equivalent Driving Licence (i.e. existing licence can be directly transferred)
* Ability to provide outstanding customer service
* Ability adjust priorities and structure time wisely in a fast paced environment
* Ability to communicate in a clear, concise, understandable manner and listen attentively to others
Behavioural Competencies:
* Personal Integrity
* Readiness to focus on customer's needs and to understand their requirements
* Ability to follow-up on outstanding issues
* Competent in communicating verbally
* Ability to work effectively as part of a teamÂ
* Competent in planning and organizing own case load
* Readiness to persevere with difficult tasks
* Ability to be assertive without being aggressive
* Attention to detail
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.