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Job description / Role
The Executive Administrative Assistant- Hamad Medical Corporation will work under the directive of the Executive Director and Assistant Executive Director for Business Development, assisting the Chief of Staff (CoS), Chairman’s and Department Heads in the operational, business and performance management of the Departments; ensuring that services delivered meet accreditation and HMC standards.
Principal Accountabilities
Supporting the CoS, Head / Chairman in all aspects of the operational management of the individual Departments.
Ensure the timely delivery of all key performance targets including access/waiting time, financial and quality standards; focusing on customer care’ and continuous compliance with the relevant accreditation standards.
Resolve complaints / concerns that are relayed from the Patient and Visitor Centre in line with the Corporate Policy. Strategic & Business Planning
To articulate a clear service vision and strategy for the Department that is closely aligned with the Hospital and Corporate objectives.
To lead the development and implementation of the annual Departmental Business Plan in association with the Head / Chairman and key staff within the departments.
To lead service improvement projects across the departments that will deliver sustained improvements in the efficiency and effectiveness of services. Finance and Resource Management
Steer the development, implementation and monitoring of the Departments Capital Programme.
Prepare business cases and take lead responsibility for the procurement process for all stock and capital items in close collaboration with the Finance department and Materials Management.
Manage the approved operational / capital budget in accordance to HMC Policies and Procedures ensuring financial targets are met.
Maximize the use of resources to control expenditure. Staff Management
Develop integrated workforce plans (medical and non-medical) which are in line with the Departments Business Plan and which supports the Qatarisation Programme.
Ensure that all staff has their annual appraisal and that objectives are set and personal development needs identified and reviewed in accordance with HMC HR Policy.
Ensure appropriate arrangements are in place to manage sickness absence in accordance with HMC Policy.
Develop recruitment and retention initiatives that include succession planning and manpower reviews. Communications
Ensure effective arrangements are in place to communicate both operational and business/strategic issues to all staff.
Involve staff in the planning, implementation and evaluation of service improvement initiatives.
Develop amongst all staff an understanding and appreciation of the Hospital and Department targets and business objectives.
If interested, please apply directly online.
Requirements
Knowledge, Skills and Experience
Bachelor’s degree in Business, Management, Healthcare Administration or the equivalent.
Minimum 3 years experience of senior operational management in Healthcare or a complex business environment
Essential to be fluent in written and oral English
About the Company
Kenexa is in the business of improving companies and enriching lives because to us, business is personal. We improve companies by enriching lives and we enrich lives by improving companies.
With every person we recruit, every assessment we administer, every technology solution we deliver, every survey we conduct, every leader we develop and every compensation strategy we support, lives are impacted by our craft. Very few companies, if any, can claim thisand were proud of that.
We understand that business has two sidesthe performance side and the personal side. The performance side is about driving results. Success and failure are constantly measured, defining metrics. And because business relies on metrics, we rely on measurable outcomes that prove weve helped companies become better.