Abu Dhabi Commercial Bank (ADCB)
Abu Dhabi, UAE
To provide administrative support to the Manager / Department Head to ensure his/her day to day functions are carried out smoothly.
This includes acting as a liaison between the Manager and department members and providing assistance to them as required, performing a range of administrative duties to facilitate the smooth running of the operations of department, handling both internal and external correspondence, maintaining and assisting with the production and distribution of reports, assisting in preparation of presentations, keeping records of meetings and key information related to Group/ Department.
Take dictation in order to draft correspondence to internal as well as external parties such business associates, vendors etc
Read and route incoming mail. Locate and attach appropriate file to correspondence to be answered by employer
Compose and type routine correspondence
Organise and maintain file system, and file correspondence and other records. This includes creating personnel files for all department staff, handling confidential reports and making copies of correspondence or other printed materials as required
Answer and screen manager's telephone calls, and arrange conference calls if required
Coordinate Manager's schedule and make appointments
Greet scheduled visitors and conduct to appropriate area or person
Arrange and coordinate business travel schedules and reservations
Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record and transcribe minutes of meetings
Prepare outgoing mail and correspondence, including e-mail and faxes
Collate information from those concerned and prepare reports and presentations
Prepare/ maintain a number of key documents related to department ensuring attention to detail and accuracy are maintained at all times.
Redirect incoming mail to the concerned department
Complete paperwork requested by members within or outside the department and dispatch it to those concerned
Organise the purchase of kitchen supplies or office equipment as required
Handle queries related to the department
Handle petty cash expenses
Maintain leave schedule of department members
Manage hotel bookings, travel itineraries, reservations, transportation, road shows and conference bookings on behalf of the managers in the department.
Handles operational/ administrative matters for Department Head in his absence.
Coordinate office equipment, kitchen and facilities repair and maintenance issues
A diploma in administration or the equivalent is essential.
A degree in Administration or Commerce is essential.
At least 4 years in administration with a working knowledge of the banking environment.
Solid experience in handling a wide range of correspondence independently with strong organisational skills is essential.
A good knowledge of written and spoken English is required.
A good command of Word and Excel is required.
Spoken and written Arabic is essential.
Good person-to-person communication skills are required.
Excellent analytical skills are required.
PLEASE NOTE: You must have a considerable experience in a similar role, supporting a senior manager to be considered for this role.
About the Company
ADCB was incorporated on 1 July 1985 as a public joint stock company for an unlimited duration in the Emirate of Abu Dhabi, UAE. ADCB is registered under the UAE Federal Commercial Companies Law No. (8) of 1984 under registration number 4 and operates in the UAE under a banking licence issued by the Central Bank of the UAE.
As at 30 September 2013, ADCB employed over 3,000 people from 56 nationalities, in 50 branches, 3 pay offices in the UAE and 2 branches in India and 1 branch in Jersey.
ADCB is a full-service commercial bank which offers a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate, currency, derivative and Islamic products, project finance and property management services.