FCC Delivery & Change Manager

Job description / Role

Job Description:
* The position is sought for the regional hub for Financial Crime Intelligence Operations in Dubai, UAE to serve all countries where Detica SCS (Transaction Surveillance & Customer Surveillance) are used for AML Transaction surveillance. The FCIO hub in UAE will act as a second level review team for alerts / Cases escalated from first-level reviewer teams in Chennai. The RFCIO is expected to closely work with country Compliance / FCC and Business teams and deliver seamless FCIO capabilities;
* To support FCIO in ensuring that the business operates in accordance with all regulatory requirements and all Group standards relating to anti money laundering and sanctions, so as to protect and enhance the reputation of the Bank with its regulators and avoid significant financial loss or reputational damage.
* To help promote, lead and manage, throughout the Business, the culture and practice of FCC management within the letter and spirit of applicable Laws and regulations. This also includes local Laws and Regulations and in accordance with Group standards

Key Roles & Responsibilities:
* Lead the day to day management of FCC transaction surveillance for FCIO . This is broader than AML surveillance and will include Sanction compliance, Reputational Risk.
* Providing assurance around case management system (quality of data, input discipline, sufficient coverage of all FCC activity streams).
* Examining transactions across region linking up pockets of suspicious activity or intelligence to provide a consolidated/coordinated view of an FCR issue.
* Support in providing investigative research support to advisory teams as a due diligence measure on highest risk customers
* Coordination of regional SAR filing and Lead in maintaining Regional Watch lists.
* Support RFCIO in liaison with relevant law enforcement authorities and peer institutions in relation to FCR intelligence matters.
* Support RFCIO to ensure close interaction between the FCIO and Chennai TSU teams, ensuring seamless communication and cooperation.
* Support QA (Quality Assurance) Reviews and make appropriate evaluations and judgments on how the Chennai HUB performs on their assigned tasks.
* Collection /Collation/Analysis of regional FCR metrics data, key interface with Central FCIO, Chennai.

System and Project capability:
* Develop technical knowledge of systems to enable review of data mapping etc and work closely with country Business / Compliance teams and Chennai AML technology teams;
* Support Technology initiatives up to and including development of BRDs to support required system enhancements, UAT and system evaluations.
* Liaise with key regional stakeholders and development teams to ensure system/solution and related change management initiatives properly align with business objectives and solution requirements.
* Well versed with AML System ( Transaction Monitoring)/ transactions filtering/ name matching etc

Leadership and management:
* Supports efforts to position the Bank as an industry leader in the eyes of regulators and industry stakeholders in the region.
* Establishes strong working relationship with key stakeholders such as Country Heads of FCC Operations in the Region, Regional Sanctions Advisor, Systems / Projects teams in Chennai and CFCIO operations (TSU, CMR etc) in Chennai.
* Offers subject matter expertise on Financial Crime Intelligence in the region, drawing on financial intelligence and law enforcement networks, professional qualifications and experience.
* Ensures timely and effective escalation within the region and Partnership with Group FCC network across countries, regions, the businesses and the Group.

Requirements

* Professionally qualified - CA / MBA / CPA or Post Graduate from an acclaimed university, preferably CAMS certified
* Substantial experience in the financial services industry minimum 12 -15 years
* Have a good knowledge of the FCC Group Policies, Procedures and Standards relating to Financial Crime Compliance, as well as knowledge of the local regulations and legislation on AML/CTF and sanctions.
* Understanding of the key features of relevant FCR laws and regulations that affect the Group
* Strong analytical and decision making skills. Strong responsibility and organisation skills.
* Strong learner and ability to work independently with minimal supervision.
* Being able to accept challenge, listen to the other point of view and adapt your approach accordingly is essential.
* Good judgement. Excellent collaborative and team playing skills. Diplomacy, empathy and a 'can-do Attitude'. Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed.
* Must possess ability to assess risk , strong leadership qualities, excellent interpersonal skills and multi cultural awareness and sensitivity

MEASURES:
* Positive feedback from the businesses, functions, regions, FCC network, senior management and external parties.

Diversity & Inclusion:
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.