Job closed
Ref: GP435-2174
Job description / Role
The Brand:
Multiple Fashion & Footwear Brands
The Role:
As a Store Manager, you will be managing a fast paced store providing excellent customer service experience to all customers. You will be accountable to maximise store contribution through exploiting every opportunity to drive sales. Lead by example the team to reduce stock loss, maximize merchandising opportunities and maintain cost controls.
Responsibilities:
* Deliver high levels of motivation and development to a diverse team whose first language is not English whilst ensure individual and store compliance with all company regulations and procedures
* Decide on store layout, stock positioning, visual enhancement, availability management. Recommend brand feedback, customer requests, and in-store promotions
* Drive highest possible standards of in-store visual impact. Apply and maintain guidelines and standards for visual presentation and store appearance
* Decide on form of implementation of stockloss controls, recommend areas of focus and changes in processes used within the store
* Promote the highest standards of in store training including weekly communication, daily de-briefs, product knowledge and on the job coaching. Promote a positive learning environment within the store
* Finally you will ensure that the store is fully compliant with all required administrative procedures according to company guidelines
* The key performance indicators are store sales, compliance to brand in store visual merchandising, maintaining cost and stockloss control, people management and development and compliance to in store
Requirements
Skills & Experience:
* Should have minimum 3 years retail store management. experience preferably in Fashion & Footwear.
* Excellent communication skills.
* Previous experience in working within a multi-cultural and diverse store environment.
* Extensive leadership, decision making, planning & organizing and relationship building skills.
* College degree in any discipline.
* Preferably Bilingual (Arabic & English).
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.