Job closed
Ref: KP603-103
Job description / Role
The primary function of this role is to improve the commercial performance of the store by increasing its turnover and maximizing profitability by maximizing sales opportunities through merchandising, staff training and development. To be accountable for the day-to-day operations of the store and its workforce in line with the overall business Branding principles, providing leadership, ensuring customer satisfaction and making informed decisions to achieve maximum defined targets.
Store Performance – Driving Sales
Through an accurate knowledge of the brand performance, best sellers, stock levels the Store Manager will develop the store as a profitable outlet with an aim to achieve set sales targets and provide analysis on the commerciality of the store through effective action plans.
The Store Manager will maintain awareness of the market trends in the retail industry, understand forthcoming customer demands, monitor local competitors and initiate sales techniques to increase sales
Highest Customer Service Standards
Ensure their team delivers the best service to the customers through understanding of what ‘great service’ looks and feels like whilst ensuring compliance with the stores policies and guidelines
Operational Standards, Processes and Practices
The Store Manager will manage the sales team on all relevant processes relating to good retailing and all day to day operations of the store. The role is also accountable for all stock shortages and will be expected to show particular emphasis in areas such as loss prevention, customer satisfaction, cashier duties, stock receipt, and overall store maintenance.
Development of the ‘Best Retail Team’.
The Store Manager will motivate, develop, coach and mentor the ‘Best’ retail operational team through establishing the right culture and environment, that ‘empowers people through ongoing development and recognition.
To ensure all staff comply with the Grooming and Dress Code policy to ensure the staff represent a brand that is distinguishable and recognizable internationally.
Promote a working environment of ‘Integrity, Trust and Recognition through recognizing cultural diversity of our people through mutual respect.’
Results focused and customer service orientated
Requirements
• Possess fashion knowledge and a natural flair with a keen eye for detail and visual presentation
• Analytical and problem solving skills
• Effective time management and able to prioritize work
• Ability to work on your own autonomy and strong decision making skills
• Effective verbal, written and listening communications skills
• Cultural awareness and sensitivity relating to multi-nationalities
• Demonstrate sound work ethics
• 3-4 years industry experienced
• Flexibility in shift work; weekends, and holidays
• Ability to handle multi-million dollar sales volume
• Computer skills with the ability to operate a cash register
• Book keeping, computerized accounting and spreadsheet knowledge
About the Company
Majid Al Futtaim Fashion provides a platform for the introduction of world-class fashion and retail brands in the region, developing their presence across the Middle East. Their aim is to be the international retail partner of choice for some of the worlds most desirable brands. The Company believes the strength of a brands success is through the focus of its people. Having the right retail structure, with the right people, ensures that a brands integrity is maintained to the highest level and that the customer experience is aligned to global standards.
The leading retail arm of Majid Al Futtaim Ventures, Majid Al Futtaim Fashion has the rights to operate the internationally renowned Juicy Couture brand throughout the region. Juicy Couture is one of the most popular casual luxury brands in the Middle East and continues to be a retail success with over 18 stores currently open across the region and further plans to expand the into new markets in 2014.
Other brands operated by Majid Al Futtaim Fashion include one of the UKs leading fashion retailers Jane Norman, the metropolitan casual lifestyle brand Mexx and ITSUGAR the US confectionary brand with an attitude.
The eclectic Spanish brand Hoss Intropia, and the iconic fashion brand Halston Heritage, were recently added to Majid Al Futtaim Fashions portfolio. Tremendous demand for both brands is anticipated this year with an aggressive rollout of new stores planned throughout the region.
In early 2013, Majid Al Futtaim Fashion announced a joint ventures agreement with the leading American retailer and casual wear clothing brand, Abercrombie & Fitch Co. (A&F), with respect to its Hollister and Abercrombie & Fitch brands. The agreement is to develop Hollister and Abercrombie & Fitchs presence within the UAE, further supporting the brands international growth. As Abercrombie & Fitch Co.s first physical foray into the Middle East, the landmark joint venture partnership with Majid Al Futtaim Fashion should significantly broaden A&Fs regional potential across the GCC, further adding to the regions offering of exceptional market leading international brands.