Ref: HP048-347

Job description / Role

Employment: Full Time

Job Details
Department: Consumer Banking Market Sales
Grade: 7
Work Location: Standard Chartered Tower, Emaar Square, Dubai
Job Description
Job Purpose

* To provide professional Financial Market product service to Customers & Relationship Managers with a view to increase flows.
* Segments Covered: Consumer Banking.
* Region Covered : Africa For Execution.
* Region Covered : Middle East as Back up for Execution
Key Roles & Responsibilities
Business Performance Management :

* Source appropriate Fixed Income instruments catering to Consumer Banking customers.
* Provide competitive pricing for Fixed Income RMs and customers.
* Execute FI transactions with approved external counterparties.
* Provide regular product training and support to RMs
* Maintain FI MIS and provide reports.
* Generate new business by working closely with RMs.
* Ensure FIS list are uploaded regularly on IConnect.
* Ensure FI deals are tracked and regular follow ups are conducted for pending trades
* Keep abreast of market conditions and market news and keep RMs educated
* Train RMs on Fixed Income Products
* Provide quality economic information to CB front liners and customers as part of education and promotion of Fixed Income.

Customer Service :
* Ensure that customer queries in relation to Fixed Income are effectively handled with complete customer satisfaction
* To maintain a professional service & high profile to enhance the reputation of the bank in the Fixed Income market

Compliance & Risk Management :
* Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
* Ensure compliance policies on an ongoing basis across the business.
* Ensure full awareness of all policies relating to operational risk, sales processes, miss-selling, etc.
* Manage and mitigate all operational, reputational and business risks.
* Read, understand and comply with all provisions of the Group Code of Conduct.

Requirements

Qualifications & Skills
* University Graduate, Professional Banking & FX/FI Dealing.
* Knowledge of consumer banking products.
* Strong analytical, problem solving and decision-making skills.
* Strong communications, negotiations skills, sensitivity to local cultural issues and interpersonal skills
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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