Fleet Controller

Job description / Role

- To ensure compliance to Operators License and associated Transport Legislation (vehicles and staff) and Cash Solutions procedures in respect of all transport issues at Cash Solutions level. Additionally, to help drive efficiencies within the Cash Solutions in managing the vehicle resource including asset availability, cost control and supporting Cash Solutions initiatives in the Transport area.
- Delivering the right solutions in vehicle maintenance to meet Cash Solutions needs now and in the future.
- Conduct regular training briefings and update quality alerts
- Undertake regular management briefings to maintain Cash Solutions compliance.
- To work with Cash Solutions team to drive improvement in suppliers, vehicle turnaround times and asset availability to operations
- Where necessary, make regular checks on Cash Solutions, vehicles and supplier premises to maintain standards and initiate corrective action as necessary.
- Driving for continuous improvement, setting and delivering high standards for yourself and others, including internal & external suppliers
- Continuously strive to achieve above 95% vehicle availability, including planned maintenance, by developing effective solutions alongside suppliers and Cash Solutions
- Briefs workforce on Operational and Cash Solutions matters.
- Continually seeks methods and means of reducing vehicle costs year on year as a % of turnover
- To maintain a close working relationship with maintenance providers and Cash Solutions teams to ensure defects are repaired in a timely manner and vehicle are maintained in a safe, fit and serviceable condition.
- Manage and monitor the departmental budget, ensuring tight cost control, reporting on variances and implementing appropriate recovery actions, where necessary.
- Manages resources to ensure vehicle supply and demand equal across each day
- Identifies and shares best practice within the region and drives change on Cash Solutions
- Maintains up to date legislative changes briefing managers and staff accordingly
- To ensure strict compliance with all aspects of Operators licensing, including Drivers Hours, Working Time Directive and Vehicle Maintenance.
- Work with the Operations Support Manager to improve the efficiency and effectiveness of the department and manage change where necessary. Monitor and report failings and as requested, taking corrective action where necessary.
- Contribute to the implementation of the Cash Solutions Health & Safety policy, conducting risk assessments and recommending improvements where necessary. Ensure adherence to the Cash Solutionss Operational Standards (ISO 9002) and Security Procedures.
- Assist Cash Solutions Management in undertaking analyses to identify training needs for Operational Staff
- To share knowledge with the Management Team and act as champion of Transport Compliance within the Cash Solutions
- Analyze noncompliance and recommend training for departmental staff and monitor its effectiveness in the workplace
- Carry out coaching and training of drivers and crew in Drivers Hours and Working Time Regulations and compliance.
- Integrity

Requirements

- Minimum Secondary School Certificate.
- Fluent in English. Arabic will be an advantage.
- At least 5 years experience in transport operations
- Excellent knowledge of Transport legislation

Skills
- Experience of fleet maintenance/engineering contracts
- Good financial acumen
- A strong motivator and negotiator
- Ability to communicate with staff and customers
- Knowledge of ISO Quality Management and its requirements
- Knowledge of the Qatari Labor Law and Qatarization requirements
- Fluent in English, Arabic is preferred

KPAs
- Client Satisfaction Rate
- Operational Cost versus Budget
- On Time Service Delivery Rate
- Client SLA Achievement Rate

About the Company

The multi-dimensional progression of the State of Qatar at both regional and global spheres has fostered phenomenal development of national infrastructure and diversification of business segments resulting into opportunities of human capital development, community service, and professional excellence; thus creating indigenous brands reflecting national heritage and cultural values as Qatari National Organizations. Responding to this mandate, Hemaya Security Services was established in 2005 to cater for the country's safety and security needs, integrating national human resources with global expertise. Over the years, we have progressed in the array of our services and standards resulting in organic growth and creating further opportunities of employment for wider communities, yet preserving the core concept of protecting National Assets by National Saviors, resulting in the pride of being Partners in National Protection.

As a company that is rooted to Qatari customs and ethos, we maintain our exclusivity to employ Qatari nationals at Leadership, Operational Management and as Front Line cadres; duly supported by excellent human and material resources. This unique business model at one end enhances our understanding of our clients' needs and at the other, compliments our approach to innovate bespoke solutions for each client in line with the environment, size and pace of their business.

Hemaya Security Services is making gradual progress into the Private sector in pursuit of its growth strategy while maintaining confidence of the Public sector organizations in the country. At the core of our firm, there are multiple service teams, and each of them specializes in a dedicated area of expertise. Manned Guarding is the current flagship and Technical Solutions will shape the future through our Consultancy Services whilst Cash Solutions manage the lifeline of any business using state-of-the-art resources and meticulous planning.

Vision To be the leading company in providing security services at the regional level, and participate in setting the security industry standards in Qatar.

Mission Providing comprehensive security services, while maintaining high level of competence and professionalism, in order to achieve security and stability in the state of Qatar.

Values - Exceed client's expectations - Work with team spirit - Professionalism and excellence in performance - Honesty and confidentiality - Transparency and credibility