Fleet Services Coordinator

Job description / Role

The Fleet Services Coordinator performs routine tasks and serves as the main service contact for the Transportation Manager. Monitors and checks transportation mileage, status of vehicles and condition. The Fleet Services Coordinator notesand reports deficiencies and issues when vehicles are issued and returned and performs daily checks of simple vehicle maintenance such as checking oil, coolant, filter etc.

This is a 24/7 operation reporting to the Transportation Manager and may be required to work a varied schedule that includes the ability to drive.

Responsibilities

• Opens or closes the fleet facility for business each day
• Coordinates maintenance activities of all transportation requirements
• Ensures adequate service for vehicles on all shifts
• Responsible for notifying dispatchers of units out of service
• Coordinates the emergency maintenance of vehicles as required for operations
• Provides direct contact to the drivers and dispatches transportation assignments
• Note condition and usage of vehicles being signed out and in and note any new damage
• Collect mileage on a weekly basis and forward to Transportation Manager those vehicles needing service
• Enters all requests for transport into A1 transport program
• Utilizes on line booking system and GPS to identify closest available vehicle to assist crews in fast, courteous and prompt service
• Maintains log and record of activities as related to each division and ensures vehicle sign out logs are up to date
• Answers transportation phones and provides customer friendly service while taking transport requests
• Works with Fleet Services to ensure vehicle issues are addressed & vehicles are available for assignment
• Works with manager on daily and weekly planning of resources
• Track and route problems, requests and document resolutions
• Prepare activity reports

Requirements

Education / Certification Requirements:
• Minimum equivalent of high school diploma or G.E.D. certification and experience of relevant customer service or operations experience

Skills and Experience
• Requires comprehensive knowledge of the operations and systems characteristics of automobiles and light trucks
• Requires the ability to plan and organize the work of skilled mechanics and semi-skilled service workers
• Must have a minimum of 3 years fleet services experience
• Able to work in a fast-paced, multi-task environment with excellent communication skills in a high-energy setting
• Ability to communicate effectively in English
• Strong data entry and computer skills, must be able to use computer to generate reports including excel and database reports
• Ability to gather data, compile information, and prepare reports

About the Company

Our client is one of the fastest-growing public safety and security solutions organizations in the world, our client has operations across the globe, operating in the Middle East, Europe, Asia, Russia, and more. Led by a unique vision, the organization offers innovative solutions in the areas of critical assets, safe city, urban management, border protection, intelligent transportation, law enforcement, and natural disaster preparedness, helping safeguard people, assets and infrastructure.

Our main projects in the UAE include the implementation of an advanced integrated security solution for critical assets, safe city, border protection and others, that consist of critical sites in the sea and on land. The end to end turnkey system incorporates state-of-the-art technology for detection, identification and interception for enhanced protection of critical assets, safe city, border, and others.