| Floor Supervisor | |
| Azadea Group Saudi Arabia Ref: KP561-271 |
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The RoleThe RoleThe Floor Supervisor is responsible for serving food and beverages and ensuring outstanding customer service according to procedures and standards. .Participates in the closing and opening of the restaurant and guarantees the respect of norms and procedures. Greets guests, presents menus, takes orders, relays to kitchen and bar staff and serves customers. Deals with customers for bills payment. Supervises Waiters/Waitresses and delegates tasks. Participates in achieving the goals of the organization and the targets of the brand. Gives advice to customers and handles their complaints. Strictly follows up on the preparation techniques of the brand. .* Technical degree in Food and Beverage or Hospitality Management. * Minimum 3-4 years of experience in F&B operations, out of which 1 in a similar supervisory role. * Strong people and time management skills. * Strong communication and interpersonal skills. * Fluent in English. Arabic is a major plus. * Proficiency in MS Office. .* Deciding and initiating action * Leading and supervising * Working with people * Persuading and influencing * Presenting and communicating information * Planning and organising * Delivering results and meeting customers expectations. * Coping with pressure and setbacks * Achieving personal work goals and objectives |
RequirementsRequirementsThe Floor Supervisor is responsible for serving food and beverages and ensuring outstanding customer service according to procedures and standards. |
About the CompanyAbout the CompanyAzadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 50 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut, Massimo Dutti, Bershka, Pinkie, Pull &Bear, Oviesse, Oysho, Stradivarius, Salsa Jeans, Columbus Café, Butcher Shop & Grill, Paul. Azadea Group headquarters are located in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate over 250 strategically located stores across the Middle East and plan over 500 additional shops' opening through the 3 coming years. |
This Position is closed or expired
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