Franchise Support Manager

Michael Page

Dubai, UAE

Ref: HP350-1478

Job description / Role

Employment: Full Time

Our client, a multinational retail business, is looking to hire a Franchise Support Manager based in Dubai to manage and oversee the operations of franchise business partners across the Middle East and Africa.

Reporting to the Retail Manager, your primary responsibilities will be to:
- Be the key point of contact between franchise business partners across the Middle East and Africa and Company Headquarters
- Support franchise partners on key areas of the business namely: business development plans, new store openings, product launches, merchandising recruitment and staff training
- Achieve area sales budget and profitability for both the franchisor and franchisee.
- Regularly review and advice franchise business partners on their performance and ensure compliance with the franchise agreement
- Manage positive working relationships with franchisees and their store teams

Requirements

- Store Management experience or experience in a role involving the management of franchise partners
- Open to travel ; the role will require travel on average twice a month
- Strong understanding of retail operations and retail best practice
- Fluency in English is a must, fluency in French is an advantage
- Excellent interpersonal skills in order to build strong relationships with stakeholders and to influence franchise partners
- Strong commercial and analytical skills

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

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