Job closed
Ref: OP218-19
Job description / Role
1) Welcomes guest by greeting, answering questions, responding to requests.
2) Registers guest by obtaining or confirming room requirements, verifying pre-registration,
assigning room, obtaining information and signatures, issuing guest room keys.
3) Conveys information to guest by receiving and transmitting messages, mail, facsimiles,
packages, etc.
4) Provides concierge duties to guest by answering inquiries regarding hotel and other
services guest may require, such as entertainment, business, shopping, and travel.
5) Maintains records by entering room and guest account data.
6) Collects revenue by entering services and charges, computing bill, obtaining payment.
7) Contributes to team effort by accomplishing related results as needed.
Requirements
1) Uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport and projects professional tone.
2) Team player
3) High School Diploma or equivalent experience
4) Proficient in computer skills
5) Can handle pressure and heavy workload
About the Company
Impact-HCC is as Dubai-based boutique firm led by immensely talented HR Experts, who are recognized by the industry as knowledge leaders. Within a couple of years the team managed to successfully expand its operations to include another campus office in Barcelona - Spain.
As a team, we pride ourselves in constantly endeavoring into challenging projects, that require us to innovate and support our clients in their corporate transformational journey needed to sustain their competitive edge in a continuously and rapidly changing and evolving business environment.
This aspired transformation is delivered through our tailored turnkey HR solutions, that are especially designed to meet the unique needs and expectations of every client.