Front of House Manager – The Cheesecake Factory

Alshaya

Kuwait

Ref: GP435-3258

Job description / Role

Employment: Full Time

The Cheesecake Factory created their upscale casual dining restaurant in 1978 with the opening of their first restaurant in Beverley Hills, CA. Now famous for the generous portions and dessert menu featuring 50 cheesecakes and specialty desserts, the brand has expanded in to the Middle East. There are many exciting and rewarding career opportunities for leaders who share the belief that innovation, commitment to excellence, and uncompromising quality are critical to success. Each individual's efforts and skills are necessary to the success of the brand as a whole. As a staff member, The Cheesecake Factory mission is ""To Create an Environment Where Absolute Guest Satisfaction is Our Highest Priority"".

The Role:

You will be responsible for managing the day-to-day operations of the restaurant ensuring that sales, profitability and customer service targets are met and that the most suitable products and services are available to the customer. You will also improve the company's performance and ensure business growth by exploiting opportunities to maximise sales and profitability and by increasing customer satisfaction.

Qualifications & Requirements:

You will have/be:

* A university degree in an appropriate field, or equivalent experience
* At least 5 years' retail experience as general manager of a fast-paced restaurant
* Financial skills, P&L and inventory management experience
* Computer literate
* Excellent English skills (both written and spoken).

M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

Requirements

You will have/be:

* A university degree in an appropriate field, or equivalent experience
* At least 5 years' retail experience as general manager of a fast-paced restaurant
* Financial skills, P&L and inventory management experience
* Computer literate
* Excellent English skills (both written and spoken).

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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