| General Manager – Dean & Deluca | |
| Alshaya Doha, Qatar Ref: GP435-1537 |
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The RoleThe RoleFounded in 1977 by Joel Dean, Giorgio DeLuca and Jack Ceglic with the opening of its flagship store in SoHo New York, DEAN & DELUCA quickly grew into a multi-channel retailer of gourmet and specialty foods, premium wines and high-end kitchenware with operations throughout the United States and abroad with Kuwait store opening its doors a the start of 2009. The General Manager is responsible for managing the day to day operations of the store; following company policies and procedures; ensuring that sales, profitability, and customer service targets are met; and ensuring that the most suitable products and services are available to the customer.The focus of the General Manager's job is to improve the company performance and ensure business growth. To accomplish this goal, the General Manager will work towards increasing the store's market share by exploiting opportunities to maximise sales and profitability, and by increasing customer satisfaction.* Ensures that appropriate products are available and effectively merchandised, while ensuring that standards for quality, customer service, health, and safety are met.* Conscientiously strives to meet or exceed budgetary goals, understands how to achieve sales increases while maintaining expense controls and motivating the team.* Enforces company policies consistently with all associates while providing leadership and maintaining management integrity.* Support all company policies and procedures and ensures the stores comply with all government agency rules and regulations. |
RequirementsRequirements* Minimum five years retail experience as general manager of high-volume (& $15 million + annual sales)* Bachelor's degree in appropriate field or equivalent experience* Fluent written and verbal English |
About the CompanyAbout the CompanyM.H. Alshaya Co. is a leading international franchise operator for over 55 of the world’s most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, P.F. Chang’s, Office Depot and Boots. The company operates 2,200 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Service, Optics, Pharmacy, Office Supplies and Home Furnishings. Alshaya’s stores can currently be found in 19 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia, the Czech Republic and the UK. It employs more than 28,000 people from over 90 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. |
This Position is closed or expired
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