General Manager - Middle East - Dubai based

Job description / Role

An opportunity has presented itself for this Global organisation specialising in high value logistics for a General Manager Middle East.

The role of the General Manager will be to lead the Sales, Operations and Customer Service functions of this prestigious logistics company. To ensure that financial and non financial objectives are achieved through retaining and acquiring new business, contributing to the profitability of the Middle East Business and positioning the company as the preferred provider in the market.

PRINCIPAL ACCOUNTABILITIES
- Develop and achieve annual budget for the Middle East business
- Create and implement strategic and key account management and acquisition strategy to gain and retain business
- Monitor market trends to identify new opportunities and diversify the client base
- Build relationships with key influencers across commercial, government and relevant trade associations
- Develop and maintain relationships with decision makers/influencers on multiple levels for strategic/key clients, and oversight of core clients
- Direct Dubai Operations Manager to ensure excellent customer service and operational efficiency
- Work with the Dubai Operations and Finance teams to prepare monthly trading reports, maintain competitive cost basis and meet agreed performance objectives
- Ensure the Middle East Region provides the necessary support for the companies global network
- Develop and maintain commercial/operational relationships across the wider Group to improve the customer experience
- Be aware of/engage in opportunities within the company and through external sources for professional development of self and employees (succession planning)
- Knowledge and understanding of the competitor landscape

Requirements

- Demonstrated leadership capabilities to deliver change, manage and motivate people and provide strategic direction.
- Must have relevant managerial experience working in a commercially driven environment.
- Proven track record of progressive revenue growth in scope and responsibility.
- Excellent client relationship and decision making skills.
- Ability to provide market analysis and trading reports.
- Ability to develop and create professional client presentations.
- Knowledge and experience of budgeting/forecasting process.
- IT literate with Microsoft Office suite.
- Flexible and adaptable can do attitude.
- Educated to Degree Level
- Significant travel required.

KEY COMPETENCIES AND BEHAVIOURS:
- SHAPING THE MARKET - The capacity to influence others outside the organisation to achieve the organisations objectives.
- DELIVERING STRATEGY - The capacity to deliver results as part of a business plan.
- CHANGE AND INNOVATION - The capacity to drive change and innovation.
- SIMPLIFYING THE COMPLEX - The capacity to identify key issues in business situations and provide identify a range of possible options.
- ENGAGING AND INSPIRING OTHERS - The capacity to influence others to achieve objectives.
- MANAGING RESOURCES TO DELIVER - Monitors and drives performance through developing capabilities, knowledge and experience.
- LEADING WITH PROFESSIONALISM AND INTEGRITY - The capacity to demonstrate effective self-management and to do the right thing at all times.

About the Company

Nimbus Resource Solutions is a specialist recruitment company based in Dubai placing contract and permanent resources across Europe, Middle East and Africa. We work with clients across the Satellite and Information Technology sectors.

We build long-term partnerships with our clients and our candidates. Our ability to source the best talent has a significant impact on business performance, as well as enhancing individual careers.