General Manager – Process & Market Development

Al Futtaim Group
UAE

Ref: HP698-4980
Al Futtaim Group

The Role


The Role


Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing. The Automotive Division is currently embarking on an aggressive 5 years expansion plan.GM - Business Excellence/ Process & Market Development is a senior management position responsible for assisting Director Human Resources - Automotive, Managing Directors, HRBP's, CE Managers and Business Excellence Partners with designing, communicating, coordinating, implementing and sustaining strategic initiatives related to the following:
Management Systems - ISO 9001 (QMS), ISO 14001 (Environment), OHSAS 18001 (Health & Safety) Quality tools (6 sigma, Lean methods etc)
Awards - Dubai Quality Award, Sheikh Khalifa Excellence Award, Mohammed Bin Rashid Al Maktoum Business Award, Dubai Municipality Awards for Best Practice, Dubai Service Excellence Scheme, Sharjah Economic Excellence Award, Middle East Customer Care Award, Dubai Human Resource Award etc.
Magic Moments - Employee & Customer Engagement; Share best practices.
This position will drive and influence business excellence culture initially in the UAE and subsequently in overseas businesses under AFA's umbrella.
The essence of the job is to develop strategy, and action plans to stimulate progressive changes in AFA business culture and employee climate in the areas of Quality Assurance, Environmental protection, Occupational Health & Safety and Customer & Employee engagement. A further strategic goal would be to project AFA's compliance with international environmental and safety standards in both the professional and public eye.
GM - Business Excellence will be supported by EHS Manager, Quality Assurance Manager and an administrator. Further, this position will be supported by Business Excellence Partners from each business who will be driving Business Excellence programs in their respective businesses.
The role deals with internal and external customers on important issues and programmes' and discusses means of improvement, keeps abreast of conceptual, managerial and technical developments in all areas relevant to AFA, its business needs and competitive environments to sustain the momentum of positive change and ongoing improvement. May be required to attend professional meetings and conferences.

Requirements


Requirements


The ideal candidate will have:

* Extensive exposure to Gallup's EE / CE programs
* Outstanding management skills and proven record in developing, leading strategic projects and delivering desired results. Exceptional quantitative and qualitative intellectual abilities are essential with practical approach to problem-solving.
* Well-developed oral and written communication skills are a must. Ideal candidate must be self directed. Strong interpersonal and team building skills.
* Previous experience in a similar position in a world class organization will be advantageous.
The ideal candidate will have:

* Engineering graduate / Post graduate in Quality Management / MBA - Operations with 10 to 15 years of senior management experience with demonstrated leadership skills in the field of Business Excellence, EHS and Quality Management in automotive or related industries (e.g. Production / Industrial Engineering, Process Management).
* Lead Assessor/Auditing Certification required in ISO 9001, ISO 14001, OHSAS 18001
* EFQM certified Assessor, Six Sigma (at least Green Belt) certified

About the Company


About the Company


Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
This Position is closed or expired