Job closed
Ref: LP698-14
Job description / Role
The automotive dealership General Sales Manager is responsible for profitability in both the new and used vehicle departments and for customer retention. To achieve this, they must effectively manage sales personnel, have a strong knowledge of the market, and an in-depth understanding of all sales departments’ financial data as well as strong customer relations skills.
The general sales manager is expected to uphold the highest ethical standards in every aspect of the job.
Job Responsibilities:
Job duties for a general sales manager include:
•Creating the annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments.
•Meeting with vehicle sales managers to plan and implement objectives for achieving sales and gross profits.
•Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training.
•Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialing all promotions before they are finalized.
•Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly.
•Meeting monthly with the dealership’s general manager to review forecasts and profits for each department.
•Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.
•Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
•Auditing all appraisals of trade-in vehicles.
•Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
Requirements
Job Requirements
The General Sales Manager should be a graduate with minimum 15 years in an automotive dealership sales environment preferably in the GCC. He must possess strong communication skills to deal with customers, employees and vendors.
About the Company
A leading holding company in Qatar.