General Trade Technician

Job description / Role

To ensure satisfactory completion of minor planned and reactive maintenance works across civil disciplines not limited to carpentry, tiling, masonry, painting, partitioning as required around the Project. Work independently or in a team as directed by the Civil Supervisor or Civil Engineer.

Key Job Responsibilities

• Provide support for the planned and reactive maintenance schedule both internally and externally to the property portfolio to ensure that all building fabric work requirements are undertaken in good time and completed to a high standard
• Identify and assist with the requisition of materials to ensure maintenance and repairs are carried out efficiently and to approved standards.
• Ensure that a clean and tidy working environment is maintained at all time by controlling tools, materials and waste products
• Work as team and assist other staff as required with maintenance works, specialist moves, equipment moves, and porterage duties as required.
• Maintain up to date knowledge for the safe and efficient performance of all civil works
• Participate in overtime, shift work and/or out of hours working as governed by the necessity to complete maintenance, repair and project works and as directed by the civil supervisor
• Assist with various other types of civil maintenance work as required and where directed by the Civil Supervisor
• Safely carry out maintenance and repair activities as directed by the Civil Supervisor and adhere to Risk Assessments and Standard Operating Procedures when carrying out all works.
• Use safe systems of work when working with all building fabric access equipment
• Ensure that all works are carried out quickly and quietly and do not interfere or disturb client staff.
• Work with power and hand tools safely so as not to cause harm to self or others
• Conform to all necessary internal and/or external approvals before, during and after maintenance and repair work including Permit to Work and LockOut / TagOut procedures
• Integrate and communicate effectively with electrical technical staff and other trade staff (Electrical, Mechanical, HVAC and Cleaning) as required to complete civil works.
• Maintain up to date knowledge through building fabric technical training provided by the Civil Supervisor to enhance the skills and quality of finishes required for maintenance and repair duties.
• Ensure all civil assets and building structure are in good repair and painted to promote the aesthetics of the premises at all times
• Participate in the Health, Safety & Risk programs including toolbox talks, health safety and environmental training related to work activities especially electrical safety and working at heights
• Carry out all other duties as directed by the line management to the benefit of the Serco FM department and services to the Client.

Requirements

Knowledge

• Must hold relevant and recognized vocational trade qualifications in civil works such as carpentry, masonry, painting, glazing, plastering, carpets and flooring surfaces or equivalent.
• High School Diploma
• Good level of the English language both written and spoken
• Proficient and able to demonstrate a complete understanding of civil general maintenance services.
• Technically competent with a clear understanding of building fabric and finishes, associated tools and equipment.

Skills

• Able to foster good relations with colleagues and other departments and be a good team player.
• Flexibility, excellent attention to detail and ability to identify key issues.
• Able to work under stringent deadlines and high pressure environment to meet deadlines.
• Physically fit and able to lift 25Kg

Experience

• Minimum 5 year experience in a building services civil works department in a commercial office building, healthcare or other suitable facilities management environment.

About the Company

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.

Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.