Job closed
Ref: HP048-713
Job description / Role
Job Description
* The primary areas of responsibility will include supporting the Retail Cleints business group across the Middle East & Pakistan region.
* The role holder is responsible for driving bottom-line business performance through creating an effective, efficient organisation where maximising employees performance and engagement is at the heart of every interaction
* Act as a catalyst, stimulating high engagement through ensuring great manager behaviours - including appropriate configuration of people product and processes
* Promote a strengths based organisation, supported by a strong performance culture
Key Roles & Responsibilities
* The role holder would be expected to implement a Strategic People Agenda (SPA) for their areas of responsibility
* Support line managers in configuring and deploying Group people policies, products and processes to drive engagement thereby driving business performance
* Integrates HR products to provide business solutions
* Proactively coach leadership teams within their area of responsibility both as a team and as individuals to drive business performance through people practices e.g. high engagement, people development, playing to strengths
* Ensure a robust talent pipeline to meet the future needs of the functions through managers identifying developing and appropriately stretching talent at every level. Strengthen business capabilities through proactive management of critical talent.
* Ensure all employee relations concerns are dealt with promptly, in line with relevant country regulations and Group policy and guidance.
* Drives the Bank's culture in creating a 'preferred' work place for our employees and fosters an environment where employee behaviour is aligned to our values
* Assists with the continuous review of the Retail Clients operating model for its cost efficiency and demonstrate proactively in surfacing and securing improvements.
* Represent the Retail Clients business and its agenda to the wider HR Community
* Collaborate with Business HR colleagues on all products e.g. Engagement and Talent Management, to agree stakeholder engagement, drive functional strategies, processes and messages at the Country level
* Collaborate with colleagues across HR (including specialists and HRSSC) to ensure continuous improvement in the function
Requirements
* Experience of being a HR Relationship Manager at a country level
* Understanding of the business function including key products, key roles, operating models and strategic agendas
* Understand financials (e.g. interpreting financial statements, budgeting, project accounting)
* Understands how to implement a Strategic People Agenda
* Knowledge and understanding of the various HR products and how to implement them within a country/region (e.g. engagement, performance management) to address business issues
* Understanding and practical experience of managing medium complexity Employee Relations activities e.g., managing redundancies, grievances & disciplinary process
* Comfortable analysing and manipulating data in order to assist decision making process and to put forward ideas
Skills
* Uses knowledge, communication and relationship skills to positively influence key business decisions within their area of responsibility
* Capable of influencing decisions within their team and at Country level
* Forms effective relationships with key stakeholders and able to build credibility with their businesses
* Ability to stand up for what is right, in the face of adversity
* Excellent communication : clear oral and written skills; effective questioning and active listening
* Solid experience of data analysis and MS Excel skills
* Able to build impactful presentations and comfortable working with MS PowerPoint
* Good facilitation skills at an individual and team levels
* Coaching at an individual and leadership level
Behaviours
* Strong work orientation, taking psychological ownership to deliver on time every time.
* Ability to work within a product and geography matrix
* Embraces the Matrix
* Assertive, tenacious and willing to challenge when required
* Proactive, takes the initiative and effectively deals with resistance
* Trusted, credible partner
* "Role models" the values and demonstrates a strong moral compass in all decision making
* Highly driven and inquisitive, setting stretching goals for self and continually pushing for results
* Ability to influence and persuade others to achieve goals
* Strong team orientation, working effectively in virtual international teams
* Enjoys challenges and strives to Continuously Improve the Way we Work
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
About the Company
Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.
Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.
In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.