HR Business Partner – Service Office – IKEA

Al Futtaim Group
Dubai, UAE

Ref: HP698-5017
Al Futtaim Group

The Role

The Role

HR Business Partner - Service Office - IKEA Dubai Festival City

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. At IKEA not only is our furniture down to earth, straightforward and inspiring, but so is our work ethic. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA creating a better everyday life for the many isn't only our vision, it's our way of life!

We are currently recruiting for a HR Business Partner for the IKEA Service Office, based in Dubai Festival City. Within the role, you will act as a trusted advisor to the Service Office line managers on all people matters. You will provide strategic support to the Regional HRBP in the form of project management, by developing and implement relevant HR strategies and practices that build on best practice retail and comply with Group HR policy. At all times reinforcing a culture of performance focus, meritocracy and diversity.

Other responsibilities will include -

* Managing Human Resources in accordance with local legislation
* Implementing documentation with regards to the HR responsibility
* Guiding the Store HR Managers, so they can guarantee the efficient and effective manpower planning for the stores
* Securing the staff contracts for all co-workers are in line with the local legislation
* Developing the long term and short term IKEA business plan with the Service Office Management
* Preparing the annual departmental budgets, including manpower, operating expenses and services
* Monitoring and controlling expenses of the approved budget
* Guiding and supporting the Line Managers with recruitment in order to enforce high level of the recruitment standards
* Advising on the organisation structures and efficient staffing levels
* Leadership development and talent management by deploying (with the assistance of the Al Futtaim Training Centre) development programs across the organization
* Leading and developing the Store Human Resources team, in line with departmental goals, objectives and systems
* Supporting the Group's Emiratisation Program for UAE National
* Guiding all Managers on Performance Management and monitoring that objectives are set for all staff and annual appraisals are appropriately conducted in line with the Al-Futtaim Performance Management Policy
* Providing effective staff relations through problem solving, mediation, and two-way communication
* Managing, controlling and implementing all existing policies and procedures pertaining to HR in conjunction with the Group Policies
* Providing support to the Managers with compilation and updating of job profiles and job descriptions
* Coordinating with the Store HR Managers that all Human Resources administrative activities (visas, work permits, personnel records, medical insurance, payroll, etc.) are current, accurate and efficient
* Contributing to the planning, execution and follow up of the Country's commercial calendar relevant to the Human Resources function
* Creating an environment where the IKEA Culture is strong, and where the diversity of staff and customers is valued and embraced
* Supporting the relocation or expansion processes through well structured and planned recruitment and selection, in order to ensure the availability of specialists, who have the knowledge to create functional and inspiring home furnishing solutions



To be seriously considered for this role you must be able to dispaly the following skills and experience -

Minimum Qualifications and Knowledge:

* Human Resource , Psychology or Business Management Degree
* CIPD qualification desirable

Minimum Experience:

* Must have a minimum of 5-7 years Human Resources management experience, retail preferred
* Must have strong mediation and counselling skills
* Must have strategic, analytical and tactical abilities
* Must have strong project management & change management skills
* Must have deep knowledge of local laws and regulations concerning the labour market
* Must have the ability to acquire and analyse local market demographics as well as economic and labour market conditions
* Must be computer literate

Job-Specific Skills:

* Change Management,
* Organisational Development,
* Management Development,
* Performance/Compensation Management,
* Recruitment & Selection,
* Employee Relations
* Mentoring/Coaching,
* Human Capital Metrics
* Analytical skills, financial modeling skills, good communication skills and problem solving skills.

About the Company

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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