HR Business Partner

Job description / Role

Job Summary:
Responsible for mediating between Security Services Division and HR Department on a day-to-day basis to understand business requirements and implement HR programs and frameworks.

Main Responsibilities:
Act as a focal point within Security Services Division on day to day HR related activities.
Provide input and support to HR teams in designing and implementing new or enhanced HR strategies, programs, policies and procedures related to the Security Services Division.
Review the collection of time and attendance, benefits, performance-based compensation, expenses, reimbursements, claims, loans and advances data through the system.
Manage the coordination between HR Department and Security Services Division to process employee attendance including annual leave and sick leave to ensure timely processing and compliance with related policies.
Manage the coordination between HR Department and Security Services Division to process employee information, such as exemptions, transfers, and resignations, to maintain and update employee records.
Manage the coordination between HR Department and Security Services Division to process all social security activities, to ensure the proper maintenance of all social security records, medical bills and treatment records.
Manage the coordination between HR Department and Security Services Division to process loans, advances, reimbursements, allowances and grievance/complaints by reviewing request and sending notification to payroll for deduction on approval.
Manage the coordination between HR Department and Security Services Division to assign company property by gathering the required equipment and document associated with company property including identification and access cards, laptops, and other work related systems/equipment etc.
Manage employee inquiry resolution process by escalating unsolved Security Services employees requests/complaints to relevant HR sections.
Contribute to the excellence of service delivery to internal/external clients in order to achieve Hemayas overall mission.
Practice duties and roles in line with the authorities as illustrated in the authority matrix
This covers the key responsibilities to be performed, but is not all inclusive. It doesnt preclude other responsibilities from being assigned and undertaken.

Requirements

Job Requirements

Educational Qualifications & Certifications:
Normally a Bachelor degree in Business Administration with a specialization in Human Resources Management

Experience:
Five years of relevant work experience in HR related activities.

KPAs:
Accurate employee records
Accurate timekeeping records
Number of employee complaints resolved
Employee satisfaction
Alignment of HR programs and frameworks with business requirements
Speed and accuracy of response to queries and issues internally and externally
Internal customer service satisfaction

Skills:
Knowledge of the Qatari Labor Law and Qatarization requirements
Conflict Management and Negotiation skills
Organization skills
Communication and Interpersonal skills
Computer literacy: MS windows applications (Word processing, Excel, Spreadsheets)
Fluent in English and Arabic

About the Company

The multi-dimensional progression of the State of Qatar at both regional and global spheres has fostered phenomenal development of national infrastructure and diversification of business segments resulting into opportunities of human capital development, community service, and professional excellence; thus creating indigenous brands reflecting national heritage and cultural values as Qatari National Organizations. Responding to this mandate, Hemaya Security Services was established in 2005 to cater for the country's safety and security needs, integrating national human resources with global expertise. Over the years, we have progressed in the array of our services and standards resulting in organic growth and creating further opportunities of employment for wider communities, yet preserving the core concept of protecting National Assets by National Saviors, resulting in the pride of being Partners in National Protection.

As a company that is rooted to Qatari customs and ethos, we maintain our exclusivity to employ Qatari nationals at Leadership, Operational Management and as Front Line cadres; duly supported by excellent human and material resources. This unique business model at one end enhances our understanding of our clients' needs and at the other, compliments our approach to innovate bespoke solutions for each client in line with the environment, size and pace of their business.

Hemaya Security Services is making gradual progress into the Private sector in pursuit of its growth strategy while maintaining confidence of the Public sector organizations in the country. At the core of our firm, there are multiple service teams, and each of them specializes in a dedicated area of expertise. Manned Guarding is the current flagship and Technical Solutions will shape the future through our Consultancy Services whilst Cash Solutions manage the lifeline of any business using state-of-the-art resources and meticulous planning.

Vision To be the leading company in providing security services at the regional level, and participate in setting the security industry standards in Qatar.

Mission Providing comprehensive security services, while maintaining high level of competence and professionalism, in order to achieve security and stability in the state of Qatar.

Values - Exceed client's expectations - Work with team spirit - Professionalism and excellence in performance - Honesty and confidentiality - Transparency and credibility