Job closed
Job description / Role
- Leads the delivery of on-boarding and government affairs services in their location.
- Responsible for ensuring excellent service levels are provided to all our people and any accompanied spouses/family members. Provides additional HR support in location as required.
- Owns the on-boarding process for all employees except Associates and Partners, who are owned from a communication perspective by the HR Manager and from a processing perspective by the HR & Government Affairs Advisor;
- Holds on-boarding call with new starters and agrees on-boarding timeline alongside visa processing;
- Ensures the accuracy of all paperwork submitted for visa processing, including attestation of documents;
- Manages the location PROs, including scheduling their workload, and ensures they deliver an excellent level of service;
- Prepares all types of applications for visas, as per the Company matrix;
- Reviews and checks all applications before submission;
- Ensures accuracy of paperwork submitted with applications;
- Types MOL contracts when required by location;
- Schedules medical appointments and deals with any situations arising from visa medical examination failures;
- Processes all work permit and residence visa applications;
- Arranges all on-boarding flights and new joiner temporary accommodation;
- Communicates joining requirements to new starters and confirms start dates to Team Leader and HR Manager;
- Tracks all aspects of work permit and residency visa applications;
- Tracks expiry dates of permits and visas and manages the renewal process in a timely manner, including notifying employees in advance of expiry;
- Maintains government affairs administration records, including inputting into trackers and maintaining hard copy files of documentation;
- Ensures petty cash receipts are accurate and tracks spend within government affairs;
- Ensures documentation is returned to employees, and employees receive their MOL contracts, cards and any required ID cards;
- Ensures safety of employee documentation, including passports and original certificates;
- Represents EC Harris Company in government offices, consulates or sectors as and when required;
- Responsible for assisting with the renewal of the following (where applicable): Company Registrations, GOSI, Tax certificate, Chamber of Commerce Certificate under direction of Company Legal Counsel and external government offices;
- Updates the Company of any proposed new rules and regulations imposed by Ministry of Labor and Immigration departments;
- Ensures audit of Government Affairs activity;
- Assists in location First Day and Corporate inductions when required
Requirements
- Minimum high school certificate is required, preferably bachelors degree;
- In depth knowledge of Government Affairs processes;
- Fluent in Arabic (written and verbal);
- Excellent organisational skills;
- Customer focus with a drive to deliver exceptional customer service;
- Delivery focused individual with the ability to work in a self-sufficient manner;
- Ability to build strong relationships/networks with stakeholders and maintain a high degree of confidentiality;
- Strong communication skills (written and verbal);
- Ability to write in English and Arabic;
- Good IT skills including word and excel;
- A minimum of 5 years work experience, preferably managing external facing PRO teams;
- A minimum of 3 years PRO experience;
- Experience of managing the visa processes for a multi-national business;
- Experience of working in an English speaking environment
About the Company
ARCADIS is the leading global natural and built asset design & consultancy firm working in partnership with our clients to deliver exceptional and sustainable outcomes through the application of design, consultancy, engineering, project and management services. ARCADIS differentiates through its talented and passionate people and its unique combination of capabilities covering the whole asset life cycle, its deep market sector insights and its ability to integrate health & safety and sustainability into the design and delivery of solutions across the globe. We are 28,000 people that generate more than 3 billion in revenues. We support UN-Habitat with knowledge and expertise to improve the quality of life in rapidly growing cities around the world.