Head, FCC Quality Assurance

Standard Chartered Bank - UAE

UAE

Ref: HP048-643

Job description / Role

Employment: Full Time

Head, FCC Quality Assurance, MENAP

The Regional Head of Quality Assurance and Performance supports the Regional Head of Controls in undertaking quality assurance in relation to all core Financial Crime Compliance (FCC) processes.

Key Roles & Responsibilities
- Manage the Quality Assurance function, including maintaining and updating Quality Assurance policies, procedures and program infrastructure.
- Support all control checks undertaken by FCC under the Operational Risk Framework (""ORF"")
- Propose control enhancements and simplifications.
- Provide resources to support work by Segments and Product/FCC/Governance/Sanctions/ABC to upgrade business controls
- Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework
- Develop track and follow-up on action plans and escalation reports stemming from best-practice QA testing and ensure timely response and action
- Spearhead development and implementation of industry-standard Quality Assurance program, including management and coordination of multiple QA workflows focused on CDD / KYC, Sanctions and Transaction Surveillance work product
- Generate and monitor all metrics required for tracking operational performance of Controls.
- Oversee team providing guidance and oversight on all aspects of the QA function
- Assist in developing QA training plan for staff
- Provide support to Head, Governance FCC for oversight activities in the region

Requirements

- You must be able to demonstrate experience with the following:
- Ability to partner with the business to make decisions based on the knowledge and interpretation of current and possible future policies, practices, trends and information of financial crime.
- Develop and implement financial crime compliance arrangements/frameworks (programs, policies and procedures) for bank and business lines.
- Review system safeguards and recommend process enhancements

Closing Dates
The closing date for applications is 08/02/2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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