Head of Account Admin

Saudi Arabia

Ref: HP602-875

The Role

The Role

Talent2 are currently recruiting for an exciting opportunity with one of our clients within the Banking industry, They are looking for a Head of Account Admin to be reporting to the Head of Retail Operations. This role is vital for the bank and offers great exposure and development for the successful candidate.

The successful candidate will be looking after the following areas and should have experience within those aspects of the job:

• Design and implementation of Standard Operating Procedure in Account Admin

• Identify GAPS and Introduce controls to reduce Operational Risk

• Monitor the processes and their results for continuous improvement

• Participate in Process re-engineering activities

• Knowledge of Account Admin activities like
o Opening
o Amendment
o Closing
o Blocking / De-Blocking
o Re-activation
o Signature Capture
o Signature Deletion
o Link limits to Signatures

• Design and manage the workflow with branches and department for account admin activities

• Prepare regular statistics for the management and improve operation rating.

• Establish SLA for efficient and effective services.

• Support the Implementation of bank’s strategy

• Prepare and evaluate staff Key performance Indicators and midyear reviews

• Arrange inter department training for staff and initiate career growth opportunities



• University graduate
• 8 years of experience in Banking Operation
• At least 4 years in Account Administration
• IOB certified
• Account Admin courses
• Must be adept in use of MS Office 2000 or later, particularly Excel and Word,
• Internet and email
• SAMA Account Admin rules and standards for Personal and Corporate accounts
• Team Member
• Reliable, tolerant, and determined
• Organized
• Strong communication skills
• Self-driven
• Clear focus on high quality and business satisfaction
• Empathic communicator, able to see things from the other person's point of view
• Management Ability

About the Company

About the Company

Talent2 is the first human resources (HR) company in the Asia-Pacific region to offer a complete range of outsourcing services, including executive search and recruitment, Human Resources Information System (HRIS), payroll, consulting and learning.

Talent2 is about talent management for the future. Our aim is to help companies with their staffing needs and assist them to achieve their resourcing goals. We provide a full range of integrated services that cover the talent lifecycle. From planning and selection, hiring and on-boarding, to payroll and learning, we help our clients source the best employees for the job, manage them and get the best out of them.
This Position is closed or expired