Head of Account Admin

Job description / Role

Talent2 are currently recruiting for an exciting opportunity with one of our clients within the Banking industry, They are looking for a Head of Account Admin to be reporting to the Head of Retail Operations. This role is vital for the bank and offers great exposure and development for the successful candidate.

The successful candidate will be looking after the following areas and should have experience within those aspects of the job:

• Design and implementation of Standard Operating Procedure in Account Admin

• Identify GAPS and Introduce controls to reduce Operational Risk

• Monitor the processes and their results for continuous improvement

• Participate in Process re-engineering activities

• Knowledge of Account Admin activities like
o Opening
o Amendment
o Closing
o Blocking / De-Blocking
o Re-activation
o Signature Capture
o Signature Deletion
o Link limits to Signatures

• Design and manage the workflow with branches and department for account admin activities

• Prepare regular statistics for the management and improve operation rating.

• Establish SLA for efficient and effective services.

• Support the Implementation of bank’s strategy

• Prepare and evaluate staff Key performance Indicators and midyear reviews

• Arrange inter department training for staff and initiate career growth opportunities

Requirements

• University graduate
• 8 years of experience in Banking Operation
• At least 4 years in Account Administration
• IOB certified
• Account Admin courses
• Must be adept in use of MS Office 2000 or later, particularly Excel and Word,
• Internet and email
• SAMA Account Admin rules and standards for Personal and Corporate accounts
• Team Member
• Reliable, tolerant, and determined
• Organized
• Strong communication skills
• Self-driven
• Clear focus on high quality and business satisfaction
• Empathic communicator, able to see things from the other person's point of view
• Management Ability

About the Company

Allegis Group retired the "Talent2" name and re-branded its specialist recruitment professionals brand to Aston Carter.

Aston Carter is a distinguished global provider of recruitment services to companies requiring highly specialised business professionals. We have an unrivalled commitment to delivering first class service to our clients and candidates across professional disciplines, including Information Technology, Finance, Sales, Risk, Credit, Compliance, Operations, Marketing, Audit, HR and Engineering. Although we are retiring theTalent2 brand, our continued alignment with your company's business objectives will remain unchanged. As part of Aston Carter, our global presence gives us access to additional high-level talent, solutions and industry trends to better grow with our customers.

With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is an operating company of Allegis Group, a global talent solutions provider and the world's largest privately owned recruitment firm.