Ref: GP735-153

Job description / Role

Employment: Full Time

You will be responsible for ensuring that Country's Corporate Bank Business is optimally managed. This includes ensuring that, (1) revenue potential is realized in a cost effective, low risk manner (2) maximum revenue potential of relationship officers is realized via effective coaching, training and communication.

You are required to be able to do the following:
- Implement the banks approved strategy / plan to facilitate achievement of related short and long term business goals in the most effective and efficient manner.
- Oversee the development and subsequent implementation of annual plans by the individual departments / functions comprising Corporate Banking to ensure achievement of pre-set targets / objectives, including but not limited to business growth and expansion.
- Approve / amend Key Performance Indicators for the purpose of performance monitoring and quality measurement of the Corporate Banking Division and systematic monitoring of their achievements in terms of assets and liabilities.
- Manage the development and subsequent implementation of Corporate Banking best practices across all activities / operations comprising the Corporate Banking Department to promote efficiencies in work processes, ultimately resulting in increased customer satisfaction.
- Review / analyze the Corporate Banking Department management accounts (comprising the balance sheet, income statement along with the budgeted figures) on a monthly basis and positively address adverse variances noted with the respective departmental / function heads.
- Ensure the provision of value added corporate products and services to existing / potential corporate banking customers who seek banking relationships with the bank.
- Endeavour to enhance, maintain and deepen relationships with existing corporate customer base, as well as building new relationships.
- Oversee the implementation and constant enhancement of the overall customer service culture within Corporate Banking team.
- Approve Service Level Agreements with other branch divisions/ departments/ units to achieve improvements in turnaround time which will also help increase external customer satisfaction.
- Maintain and enhance relationships with Central Bank / other regulators.
- Ensure that the departmental heads provide timely and accurate information to the external and internal auditors and the Compliance function, as and when required.
- Responsible for establishing and maintaining sound internal control environments across Corporate Banking team.
- Ensure that the approved strategy, business plans, budgets along with the approved policies / procedures and subsequent amendments thereto are timely communicated to the respective departmental heads to the extent these relate to their areas of responsibility, to enable them to be guided by / pursue or comply with the same.
- Strive to maintain continuous compliance of the policies / procedures with prevailing practices / regulations pertaining to Corporate Banking promulgated by the respective regulators (viz. Central Bank as well as other regulators in jurisdiction).
- Responsible for overseeing the process of developing and managing relationships with Financial Institutions and strengthening correspondent banking relationships.
- Resolve / address resource issues (includes manpower and systems) faced by the respective departments / functions either directly or through timely coordination with other Group divisions / departments to enable them to meet their assigned targets.
- Oversee the roll-out of innovative corporate banking products by the respective heads of departments / functions and monitor their performance.
- Manage, control, monitor and assume responsibility for the Corporate Banking risk profile and portfolio quality in line with the expectations of Credit Committee / Executive Committee.
- Monitor / review the Corporate Banking portfolio by segment on overall basis and by product, corporate profile, country, industry and other parameters on periodic basis to evaluate the quality and performance of the same.
- Lead the development of early warning systems that highlight possible risk deterioration in the corporate credit portfolio, in order to allow for timely corrective action. Also, monitor critical portfolio caps at required intervals and take prompt action in coordination with Credit Risk when required to uphold the quality of the portfolio.
- Responsible for overseeing the overall action plans for addressing control weaknesses or compliance issues noted by Internal Audit Department, external auditors or the Compliance function.
- Coordinate Corporate Banking marketing initiatives with other line department /groups to maximize cross-selling and advisory services opportunities for the benefit of the client and the Group as a whole.
- Hold meetings with staff and assess their performance as well as the functions overall performance on a regular basis.
- Manage all administrative operational aspects of division personnel (e.g. leave schedule, training, appraisal, remuneration etc.) in accordance with established HR policies and procedures.
- Take decisive action to ensure speedy resolution of unresolved staff grievances or conflicts within the team.
- Identify areas for professional development of self and other staff.
- Ensure high standards of confidentiality and ethics to safeguard commercially sensitive information.
- All other ad hoc duties and/or activities related to QNB that management may request of the employee from time to time
- Excellent oral and written communication skills (including report writing) in local language, English and Arabic (preferred).
- Superior people relationship skills and awareness of risk management concept and practices.
- Understanding of the relevant laws, regulations and practices pertaining to Corporate Banking products.
- Planning, organizing and analytical ability.
- Familiar with the balanced scorecard approach.
- Ability to manage teams from diverse cultural backgrounds.

Requirements

- You should possess at least Bachelor's degree / Master's holders are preferred.
- At least 15 years of relevant corporate banking experience. seasoned with 5 years at a senior managerial position in corporate banking within a highly rated international bank in addition to 3 years of experience in the local/ regional environment and 3 years international banking experience.

About the Company

QNB Group is the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa is hiring.

QNB Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

QNB will assist you to take charge of your career with rich and varied opportunities to experience different parts of our global business and develop a valuable portfolio of skills and knowledge.

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