Head of Medical Network

Job description / Role

To take the lead in acquiring and procuring commercial and competitive contract terms with quality suppliers of medical services (routine and emergency) across the Middle East and Africa region.

Working in conjunction with the Heads of Clinical Services and Head of Claims, ensure consistent delivery of medical-care and services throughout the Companys regional provider network, both proprietary and via Third Party Administrators (TPAs), so that our members receive health care of the highest quality while our plans and benefits are utilised in a cost-effective and sustainable manner.

Deploy company strategies needed to support our growth, including driving highly commercial and competitive contract terms with all providers.

Oversee proper functioning of day-to-day Network operations. Work with the Service Delivery Director to continually improve the customer experience.

The role is a key company driver in ensuring appropriate utilisation of the companies plans with a direct capacity to influence the companies loss ratio and thereby the long-term profitability of our Company. The capacity to provide leadership, facilitate change and achieve objectives while recognising and accommodating the differences across our regional markets critical to the success of this role.

Requirements

- Qualified to degree level in a related discipline/field.
- Comprehensive experience in delivering commercially viable and sustainable key network relationships within the medical insurance industry.
- International experience is preferred.
- Candidates with an insurance or Third Party Administration background will be considered.
- A proven track record of controlling and reducing external spend whilst developing a robust provider base.
- Excellent verbal and written communication skills; business-level English is essential, additional local language abilities (especially Arabic) are advantageous.
- Understanding of financial processes and procedures and of managing budgets.
- First-rate analytical and written skills with the ability to research, structure and write a variety of documents (including those involving numerical or statistical analysis) with minimal supervision or correction.
- Substantial experience of successfully managing medical provider network services across a range of global locations with varying legislative and cultural requirements.
- A demonstrable track record of building and maintaining positive working relationships with managers, colleagues and external stakeholders from multiple cultural backgrounds.
- A high degree of IT literacy, including Microsoft Excel and Powerpoint.

About the Company

Mackenzie Jones Middle East has decades of recruitment expertise in various industry sectors. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

Were growing rapidly because people appreciate our honesty, commitment and results.