Head of Property & Facilities Management

First Gulf Bank (FGB)

UAE

Ref: GP581-40

Job description / Role

Employment: Full Time

Job Profile:
It is the primary responsibility of the Vice President of Property and Facilities to manage, direct and ensure the smooth and efficient operations of the Projects, branches. All duties are to be performed in accordance with departmental, brand and company policies, practices and procedures. VP of Projects & Facilities Management is a strategic thinker, skilled negotiator and savvy leader who is passionate about helping our organization continue to grow.

Key Accountabilities:
- Creating, communicating, and implementing the organization's vision, mission, and overall direction.
- Leading, guiding, directing, and evaluating the work of other executive leaders including assistant vice presidents, directors, and managers.
- Formulating and implementing the strategic plan that guides the direction of the business or their area of responsibility.
- Achieving the organization's overall strategic goals and profitability requirements as determined by the strategic plans.
- Forming, staffing, guiding, leading, and managing an organization sufficient to accomplish the vice president's responsibilities and job requirements.
- Performing other responsibilities as assigned by the Sr. VP, COO.
- Responsible for following up on instructions & commitments associated with the projects.
- Managing the program requirements for all areas of the projects and monitoring the draft and final deliverables.
- Planning, directing, supervising and controlling the execution of all business, technical, fiscal and administrative functions of the projects
- Working with the Sr. VP to develop construction budgets, schedules and plans.
- Devise and execute action plans to rectify potential cost overruns or schedule delays.
- Liaising with Technical Services and Shared services personnel for delivery of design, costs, schedules and overall project support.
- Establishing regular meeting to review Projects status and formulate action items.
- Oversee all stages of operations of FGB Projects.
- Promotes and develops team oriented philosophy, stressing the importance for providing unparalleled commitment to excellence in service and promoting internal growth.
- Periodically visit all the premises to ensure up keeping of premises in terms of FM, Housekeeping and Security and other Admin Services.
- Continuously scan the market, identify potential business opportunities and advise the business on the potential locations to establish business setup.
- Based on the business requirement, identify suitable premises, ATM locations and establish lease agreement.
- Oversee and ensure timely renewal of lease agreement and timely payment.
- Develop and implement FM, Housekeeping & Security Road Map for the Bank.
- Coordinate with other units to ensure Safety & Security related equipment installation for new upcoming projects.
- Manage & ensure Health & Safety and Security across all premises.
- Manage & supervise liaising with Gov. Authorities, such as Police, Civil Defense, etc. for all security & PR related activities.
- Manage and ensure necessary documents such as Commercial License & Certificates are in place for the effective operation of the Bank.
- Manage and oversee total Facility Management of all FGB premises across UAE including all offsite ATM's
- Scan the market for potential improvement opportunities of Admin services in FGB premises.
- Swiftly react during emergencies to protect the premises of the Bank and manage the emergency response team.
- Escalate non-compliances suitably to the management for their attention.
- Establish rate contract for stockable items & services.
- Ensure continual growth in line with current market trend.
- Draft the future expansion plans for Assets Management Unit in line with business expansion plan.
- Manage about 500 outsourced employees and 20 direct employees.
- Manage all fit-out related works, procurement and ensure best delivery within budget and timeframe.
- Manage all FGB new Projects, Construction, design management, ensure high level coordination with all FGB departments, requirement with best quality and within allocated budget.
- Manage all renovation and refurbishment works along with procurement.
- Manage all real-estate related works, prepare strategic plans, feasibility study, new leasing plans and management, location survey.
- Manage and follow up all leased Assets in terms of contracts, services, maintenance plans, prepare maintenance contracts, preventive maintenance.

Key Stakeholders

Internal
Group Heads, Functional Heads, Departmental Heads, Project Coordinators

External
Consultants, Contractors, Vendors, Local Authorities

Requirements

- Engineering / Business Adminstration Graduate with 20 years of relevant experience on Real Estate, Facility Management and Administrative roles.

Skills:
- Innovative
- Result Oriented and Customer Focused
- Analytical and Problem Solving Skills

About the Company

Established in 1979 and headquartered in the UAE capital, Abu Dhabi, the bank offers a full range of financial services to business and consumer sectors throughout an extensive network of branches across the UAE.

Internationally FGB has branches in Singapore and Qatar, representative offices in India and Hong Kong and a subsidiary in Libya.

FGBs story of growth and value creation for its stakeholders is a strong one - from Abu Dhabi origins to UAE acquisitions and an international footprint, from Corporate to Wholesale Banking including debt, transactional banking and Islamic products, from burgeoning Treasury to global money markets, asset management and research. Notably in the Consumer market FGB has developed segmented and customer centric products in all categories and brought technology and extra benefits to its customers.

Today, FGB is recognised as a world-class organisation committed to maximising value for shareholders, customers and employees as it focuses on delivering banking products and services that meet client needs and support the UAE's dynamic economy. In line with its commitment to excellence the bank continues to invest significantly in people and technology to provide superior service standards.

First Gulf Bank was awarded the 'Best Bank in the United Arab Emirates' and 'Best Bancassurance' titles at the Banker Middle East Industry Awards 2013. It was also ranked as the 3rd most powerful company in the UAE and 6th leading bank in Forbes' 'Top 500 in the Arab World' list.

First Gulf Bank carries an A+ Long-Term (IDR) rating from Fitch, an A2 Long Term Deposit rating from Moody's, an A+ Long Term Foreign Currency Rating from Capital Intelligence and a AAA Long-Term Financial Institution Rating from RAM Ratings of Malaysia.

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