Head of Siebel

Job description / Role

The Head of Siebel will be responsible for the daily operational and architectural integrity of the Siebel / CRM Strategy and solutions. This will be defining and executing the Siebel / CRM Strategy keeping within the group policies and blueprint.

Overseeing and Maintaining business application systems, performing all phases of maintenance, configuration and deployment. Understand key priorities and strategic initiatives of the Group operation/function in order to identify the appropriate use of Siebel technology to meet the strategic objectives, align opportunities/ projects across the operations.
This will be regularly communicating with all Project Managers and Development Managers to reinforces project status, prioritisation, and timing including the communication of critical issues, technical challenges, and mitigation strategies. Then presenting to senior management, Head of Technology, CTO and the Board.

Requirements

The key responsibilities of this position includes:
• Business Development:
Works in conjunction with the business leadership and application consumers to implement solutions in support of the primary function / purpose.
• Vendor Management:
Developing and maintaining strong relationships with key vendors and service providers to ensure alignment between business goals and IT strategy, and direction of the vendors.
• Project Management:
Oversees several parallel projects, ranging in scope and complexity, ensuring that standards are followed. Coordinates with development, administrative, and project teams to assure smooth implementations and achievement of stated business outcomes. Applies knowledge of technology and business functions to establish ballpark development efforts and costs for IT requests.

About the Company

RP International is the leading specialist recruitment consultancy in the established and emerging telecoms markets.

From our hubs covering the Americas, Europe the CIS, the Middle East, Africa and Asia Pacific we have partnered with operators, vendors, systems integrators and consultancies in more than a hundred countries, giving us an in-depth understanding Of cultural sensitivities, local business practices and hiring requirements.

Our clients and candidates benefit from the long-term perspective and breadth of knowledge that comes from working with an industry partner.

From our beginnings providing telecoms expertise into deregulating markets, we have developed our range of services to supply executive search, contingent, contract and launch and transformation resource solutions across the industry.

Our historic success in cross-border search assignments connects our clients to a global network of industry talent.

We identify the best available candidates on a local, regional and international basis.