Huawei NGN Engineer

Saudi Networkers Services (SNS Group)
Saudi Arabia

Ref: LP085-199
Saudi Networkers Services (SNS Group)

The Role


The Role


• Receive TT’s from Network Surveillance and act towards rectification of the faults (HW/SW) related to NGN network elements including: Softswitch, TGW, AGW, SGW, SBC, etc.
• Conduct detailed analysis, correlation & troubleshooting for all received TT
• Identify the root cause and provide the solution for trouble tickets including ensuring minimum downtime for all outages
• Coordinate with MC / DDC for all port, card, equipment and media related faults.
• Conduct deep analysis of Routing, ,Migration ,Billing , New Services problems
• Ensure all alarms to be cleared after any planned or unplanned activity.
• Update the actions taken towards rectification of fault in TT.
• Refer the TT to Fault Management Network Tier – 2(FTAC and Vendor) for next level technical support (if required) with the justification updated in TT.
• Clear the TT after ensuring the rectification of the fault and update the Solution Code.
• Carry out the MDT/TC assigned by Network Surveillance team.
• After completion of MDT, verify the changes implemented as per the action plan.
• Perform periodic Software Updates & Patches, Periodic System Backups, Seasonal & Special Events preparations, New features Deployments/Testing

Requirements


Requirements


• 4 year college degree in engineering or IT
• Minimum 3 years experience in Network Operations fault analysis and isolation, with either a contractor or an operator.
• Experience should include troubleshooting of network failures, determining source and cause of failures and recommending course of action to remedy the fault or to escalate to higher level of engineering.
• Experience in the NGN equipment: Softswitch, TGW, AGW, SGW, SBC, etc.
• Experience in MPLS basic interface and NGN service confirmation
• Specific experience in Huawei NGN telecom equipment
• Strong command of PC software packages.
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

About the Company


About the Company


Saudi Networkers is one of the largest consultancies providing recruitment solutions to Telecommunication, Oil & Energy, Technology and Engineering arena across Middle East & Africa, covered by teams those are specialized in their assigned industry sector. Saudi Networkers founded in late 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations and their deadlines.
Today, SNS Group is one of the leading consultancies with more than 1100+ employees worldwide, ISO 9001:2008 certified and is highly regarded.
This Position is closed or expired