Hub Manager – Al Futtaim Finance

Job description / Role

Al Futtaim Finance (AFS), a Central Bank of UAE regulated entity,  is a wholly owned subsidiary company of the Al-Futtaim Group, the leading business conglomerate of UAE. AFS specializes in providing a range of innovative consumer finance products to customers across the UAE.

Reporting into the Senior Operations Manager, the Hub Administrator will be the main point of contact between dealership Finance & Insurance staff and AFS to ensure smooth relationship and flow of documentation.

The job holder will mainly:
* Scrutinise applications for documentation and basic credit policy parameters so as to ensure that a complete valid document pack is sent for underwriting.
* Ensure that resubmissions are minimised by ensuring proper documentation scrutiny the first time.
* Scrutinize and filter cases with an objective of the application meeting documentation and basic policy requirements of either panel banks or AFS, as the case maybe
* Ensure zero defect for applications processed
* Ensure that processing timelines for credit underwriting are complied with, and raise an early alarm with back-office in the case of exceptions.
* Set and manage expectations of F & I staff
* Highlight process gaps and provide regular feedback to back-office for process improvement
* Be well informed on product and credit parameters (including documentation criteria)
* Ensure contribution to team performance and development, and maintain effective working relationship with colleagues

Requirements

The ideal candidate will have:
* A university degree and a tleast 1 year experience in a Retail / Consumer banking environment either in Outdoor Sales, Or in Back-Office Sales/ Ops Co-ordination Function, Or Retail Credit functions.
* Good understanding of Frontend Auto Sales Processes at Dealerships.
* General market knowledge on Auto Industry.
* Excellent interpersonal, presentation, follow-up and tracking skills.
* Good attitude and PC skills.
* Strong communication and organizational skills
* Excellent command of the English & Arabic languages
* Flexibility in work timings and willingness to work in Dealer office.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.