IT Application Support Specialist - Islamic Financing

Networkers International

Doha, Qatar

Ref: HP977-2001

Job description / Role

Employment: Full Time

Play a key role in the IT department, responsible for Islamic Financing application of the bank to ensure the high availability of the application, maintain the standards adopted by the management and compliance with the regulatory authorities, co-ordinate with different business unit of the bank and different service providers to ensure the high quality services and maximize the utilization of the bank resources. Implementation of new projects & enhance the functionality of the CAS application to improve the overall service quality & efficiency of the bank.

- Implementation of new products and enhance the application functionality to improve the bank services and to meet compliance requirement.
- Proactively monitor and identify potential risks and issues, take necessary actions in advance to reduce any application downtime.
- Understands users requirements and analysis in technical perspective, suggest the possible solution, workaround for the requirements, issues and queries.
- Provide technical support during the project life cycle for the Islamic Financing related projects.
- Build and maintain strong and effective relationships with all staff across all Divisions to understand and address their application issues and queries and resolve.
- Provide technical support for internal and external users for the LOS (Loan Origination System) currently FinOne from Nucleus.
- Coordinate with vendor for resolving issues related to the LOS application with minimum TAT.
- Perform regular health check and maintenance of the applications environments.
- Ensure high standards of confidentiality to safeguard commercially sensitive information.
- Ensure sufficient documentation of all activity is maintained.
- Be willing to take on additional ad hoc projects over and above the day to day tasks.
- Share common issues with wider team to share knowledge, particularly those working on the help desk.
- Ensure daily back up procedures are implemented and system / application maintenance is completed in line with internal policies / procedures.
- Operate as a team player within the Business Development team and across the wider IT division. Share knowledge with others to strengthen capability of the team.
- Maintain a focus on self-development by spending time reading and researching competitor activity, recent innovations and best practice.

Requirements

- Bachelor's degree in Computer Science, IT or a related field.
- 5+ years of relevant experience in IT, ideally within a financial services environment.
- Strong English and, ideally, Arabic language skills.

Technical Skills;
- Development knowledge of FinOne CAS application.
- In-depth hands on experience in creating new /modifying existing products in the LOS.
- Experience in Java.
- System Analysis couple with high level Business Analysis.

About the Company

Networkers is a global recruitment consultancy helping unite job-seekers and hiring companies across the technology industry. Since Networkers was established in 2000, the business has grown considerably and we have consistently proven our ability to connect the right people with the right roles in the right businesses around the world. What makes us unique is our ability to offer a local service on a global scale. From our 14 offices spanning across four continents, we are able to recruit in more than 130 countries.

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