IT Business Analyst - J2EE

Saudi Networkers Services

Saudi Arabia

Ref: LP085-511

Job description / Role

Employment: Full Time

- Delivers analysis around a range of metrics associated with all the deployments in the program.
- Demonstrates sound commercial insight into the data that is analysed and presentation of that analysis to a wide audience.
- Ensures that the Customer realizes all the benefits associated with the solutions delivered.
- Protects and furthers the Companys excellent service reputation.
- Participates in project team scrums to ensure potential benefit blocking scenarios are avoided and the team remains focused on benefits realization.
- Provides regular updates to specific report outputs
- Generates new reports in support of new project initiatives

To work with Customer Business department for the following main tasks:
- Gathering Business requirements from multiple stakeholders (i.e. Customer Care, Business), and the ability to well document them.
- Working with Information Technology to improve the quality of the products and services being delivered by the IT organization.

Requirements

- 5+ years experience call centre operations preferred.
- 5+ years experience in Business Analysis preferred.
- Prior experience in developing database queries to retrieve and manipulate data.
- Strong experience with MS Office products, in particular Excel, Access and Powerpoint.
- Some experience in the following domains preferred:
- J2EE (Java, JSP, Servlets) with one of the following application servers
- Weblogic Application Server
- JBoss Application Server
- Websphere Application Server
- MS Access or Oracle Database (knowledge of database design and schemas)
- HTML, DHTML with javascript
- Web Services, XML and XSLT
- Unix (Solaris or HP-UX)
- Industry knowledge of Telecommunications related consumer products
- Excellent problem solving skills
- Broadband transport technology a plus
- Strong English written and verbal communications skills
- University degree in CS or EE from a reputable University
- Ability to travel internationally

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.

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Cabin Crew salaries in Bahrain

Average monthly compensation
BHD 750

Breakdown available for industries, cities and years of experience