IT Coordinator - IKEA

Job description / Role

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA creating a better everyday life for the many isn't only our vision, it's our way of life!

Within this role you will be responsible for the following -

* Ensure all IT solutions and Interfaces within IKEA systems are effectively managed to support the IKEA retail business according to the IKEA standards. Ensuring a 24x7 structured and effective support mechanism is established to adequately support the IKEA retail - stores within UAE, Qatar and Egypt.

* Support the implementation of the short and long term strategy and individual strategies for my store that strongly supports the Inter-IKEA and brand long term strategy and business plan.

* Coordinate with Regional Co-ordinator on network and application related interfaces to support PTAG Plus (price communication tool), tool box, IKEA sites, online training, home planning tool (IHP2) and IXP interfaces.

* day to day basis ensuring all departments and functionality is utilized to the full - being "first-hand" on the ground support.

* Implement necessary upgrades (Service Packs and Hot Fix as per of IKEA Master Version) as appropriate with no impact to the day to day business operations.

* Understand the requests from the relevant business functions and provide the relevant and up to date Business Information to support retail operations.

* Support the in-store IKEA IT Tools - FINDIT, HUTI, iComplete, PTAG Plus, IHP2, IXP agreements, Supply Chain integration (CPC), ICSS tablets (on-line survey), Toolbox- BI, Qlickview BI.

* Database maintenance - Developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software.

Requirements

The successful candidate must display the following skills and experience:

* More than 3 years experience in the IT field, preferably in the retail sector.
* Must have strategic, analytical and tactical abilities.
* Graduate in Computer Science.
* Experience in Microsoft Navision or similar ERP solution.
* In-depth knowledge of database fundamentals such as relationships, primary and foreign key constraints, indexes, etc.
* Ability to write SQL scripts to access, define, and manipulate data.
* Be able to solve technical and software problems and apply preventive actions.
* Have IT security awareness.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.