IT Help Desk Agent

Job description / Role

- Provide on-site support for end users IT equipment.
- Be responsible for resolving or escalating customer reported Incidents and Service Requests assigned to them in the service desk tool.
- Create, document, and review work instructions to help deal with similar incidents and requests.
- Take full ownership of all open Incidents and Service Requests and update them on a daily basis as minimum.

Requirements

- 2 years experience in IT Help desk support.
- Fluent communication.
- Willingness to relocate to Doha.
- Preference for candidates who has certifications in IT.
- Salary is USD 2000 + Benefits.
- Maximum Notice Period - 3 weeks.
- Should have a Valid passport.

About the Company

ABC Consultants is the pioneer of organised recruitment in India. Our roots in management consulting enable us to bring a unique approach to recruitment. We provide a range of talent acquisition services by leveraging our domain knowledge built over four decades.

ABC’s roots in management consulting enable us to bring a unique approach to recruitment at the middle and senior management levels .

We recruit across various industry segments for multinational corporations as well as leading Indian business houses and have helped shape the careers of over 1,65,000 professionals over our 49 year history. ABC is proud of its long standing relationships in the industry and the fact the 75% of our business is in the form of repeat business from existing clients is testimony to the quality of work we do.