IT Infrastructure Manager

Job description / Role

- Responsible for working with functional team members and cross-functional peers to ensure that all interdepartmental activities and aligned to the Business Plan and values of the Company.
- Work with business teams to develop and enhance the IT processing to improve and enhance the Companys business proposition.
- Act as role of central point of contact for both employees and any external service providers for on-going issue management.
- Co-ordinate any technical/user issue management.
- Create and control IT issue management process for use by internal customers and third parties.
- Maintain software and hardware technologies, including servers, routers, firewalls, switches, network monitoring tools and system backup and archiving
- Handle any escalated issues on the technical issue management or complex vendor support issues.
- Responsible for the design, implementation, maintenance and repair of the Companys database. In addition responsible for the performance, integrity, and security of the database.
- Establish and implement policies and procedures for LAN/WAN usage throughout the organization.
- Document daily procedures and manuals.
- Manage and Implement Disaster recovery plans, data replication and backup solutions.

Requirements

- University Degree in Computer Science, Engineering or related field
- ITIL Foundation Certified
- ITIL Service Operation Certified (Recommended)
- CCNA Certified
- CCNP Certified (Recommended)
- MCSE Certified
- OCA Certified (Recommended)
- RHCE Certified (Recommended)
- Prince2 or PMP Knowledge or Certification (Recommended)
- Responsible for managing the IT infrastructure, applications, and daily operations support for all branches and offices.
- Manage and maintain Companys Worldwide network. Work as part of the IT team in order to ensure core administration system provides required level of service to customers.
- Minimum 7 years related work experience, preferably in the Banking and Financial Services sector out of which 3 years in a supervisory role.
- Excellent technical knowledge and hands-on experience in telecommunications infrastructure and hosting technology.

About the Company

Networkers is a global recruitment consultancy helping unite job-seekers and hiring companies across the technology industry. Since Networkers was established in 2000, the business has grown considerably and we have consistently proven our ability to connect the right people with the right roles in the right businesses around the world. What makes us unique is our ability to offer a local service on a global scale. From our 14 offices spanning across four continents, we are able to recruit in more than 130 countries.