IT Project Manager

Job description / Role

IT Project Manager - BUSINESS PROCESS MANAGEMENT (BPM) / WORKFLOW MANAGEMENT SOLUTION (WMS)

• Responsible for the delivery of technology enabling change initiative projects and IT deliverable in high priority, medium or strategic level for respective IT functional area
• Manage the implementation of a technology project(s) lifecycle ensuring IT deliverable meet expectation of time, cost and quality
• Develop functional specifications, project approvals, RFPs, TOR and other project related documentation within scope of the subject matter of the project
• Develop project schedule and define project milestones. Provide quality assurance to project deliverables and responsible for project risk management.
• Responsible for overall project administration – management of project plan and project reporting
• Manage project resources - assemble project team, assign individual responsibilities and coordinate project activities, including vendor resources as required
• Ensure documentation is in place: transition documents, Technical document procedures etc
• Review and/or select vendors and monitor contract compliance and project deployment as required
• Manage and ensure transition to from project to production and successful handover to production support team.
• Provide support to the SIT process and ensure UAT assistance is provided to the business

Requirements

• Total experience is in the range of 8-10 years out of which 4-5 years in BPM/BAM.•
• Managed minimum one full BPM and BAM implementation in a Financial Service Industry. Preferably Newgen OmniDocs and OmniFlow product expertise
• At least 4-5 years BPM, BAM & EDMS hands on and Implementation Experience. Preferably Newgen OmniDocs and OmniFlow product expertise.
• Previous experience with one or more BPM tools like OmniFlow, OpenText, Skelta ...etc.
• In-depth knowledge of Central Operations, Branch environments and sales functions in a Financial Service Industry
• Working knowledge and experience of using XML, Java, JavaScript, HTML, SQL Oracle, BPMN would be a definite plus.
• Ability to draw complex process flows and document technical/Functional specifications using VISIO.
• Understanding of Customer segments, profit centres, various pricing models, compliance regulations, stp and non-stp processes
• Understand business requirement and build BPM processes which are highly modular and have very efficient inter process operability
• Knowledge and expertise in the areas related to Origination/Workflow: Customer on-boarding, application processing, Service requests and other banking related workflows.
• Guide the implementation team in building KPI dashboards and building efficient TAT monitoring reports
• Should act as subject matter expert and provide consultancy to build state of art BPM and BAM infrastructure with-in ADCB
• Manage multiple system interfaces with middleware and other back-office applications
• knowledge and expertise in providing dashboards and reports to Business for monitoring operation activities
• In depth knowledge on the Change Management processes
• Understanding on basic programming languages, databases, & servers

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.