Job closed
Ref: LP351-180
Job description / Role
The purpose of this role is to provide a high level of service to Airlines IT End User community in the UAE and Worldwide.
As the IT interface to the business, the IT Support Engineer will manage the relationship between IT and the End user and deliver this service in a friendly, professional and efficient manner.
Requirements
Qualification & Education:
A university degree in any of the following subjects
The following certificates are preferred:
a. Microsoft MCPs or MCSE
b. ITIL Certification / MOF (Microsoft Operational Framework)
c. Cisco certification is advantageous
Experience and requirements:
Post holder must be able to demonstrate a sound knowledge of End User Application support, Hardware Support and Networking with a proven track of success in a Blue Chip environment
Minimum 3 Years Experience in the following areas
1. Configuration and support of - desktops, laptops, printers, smart phones etc.
2. Knowledge and support of networks and switching equipment
3. Working experience in troubleshooting, remote tools, installation & configuration of operating systems.
4. Strong knowledge in various technologies like Citrix and Microsoft,
5. Previous experience with Airline applications is advantageous
Training & Knowledge:
Excellent English (written and verbal communication skills)
Ability to prioritise and escalate workflows
High Technical Capability
Strong Application knowledge and understanding of business requirements
Strategic planning and project management skills
About the Company
Established in Abu Dhabi in January 1998, Sundus is a Recruitment and HR Consultancy with additional offices in Qatar and Saudi Arabia. The company’s strengths lie in working in partnership with clients to gain a thorough understanding of their talent management requirements. Sundus is one of the few companies in the UAE that has been awarded an official Recruitment Services License.
Matching the right people with the right positions is where we begin our partnership with you, whether you are a candidate, a recruiter, or in need of corporate services, from HR consultancy to helping with relocation. Relationships with people make our business work.
Our HR consultancy services are modelled on internationally respected methodologies and techniques, helping clients to develop toolkits encompassing all aspects of talent management from appraisals to retirement.
Sundus employs around 150 staff, with around 90% of the team seconded to the Oil and Gas industry, Banking and Finance companies, and Government Departments.