In-Store Logistics Manager - IKEA

Job description / Role

In-Store Logistics Manager - IKEA - Yas Island Abu Dhabi

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA creating a better everyday life for the many isn't only our vision, it's our way of life!

Job Purpose:

To look after all the sales functions according to the IKEA operating Concept, including all activities in assigned market. Directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values, both B2B and B2C.

Jobs and Responsibilities:

* Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
* Initiates and coordinates development of action plans to penetrate new markets.
* Assists in the development and implementation of marketing plans as needed.
* Responsible for driving sales and commerciality with commercial calendar, add on/activity sales, double exposure and other sales promoting actions.
* Manage all operating costs related to your departments.
* Achieve the sales budget and gross margin goals set by the store manager for Market Hall and Showroom.
* Make sure that sales forecasts are adapted to the sales in order to achieve an optimal goods flow.
* Control expenses to meet budget guidelines and determine price schedules and discount rates.
* Plan together with the Communication and Interior (Comm-in) Design Team the presentation of the store merchandising in line with the IKEA concept and guidelines, as well as evaluate the results so as to achieve sales targets. In addition provide input regarding style and target groups in order to ensure the planning of the sales areas.
* Keep up to date with the competition in the furnishing industry so as to contribute to future development of the IKEA business.
* B2B - ensure work with Regional B2B Manager to support growth in the B2B market.
* Direct the implementation of store activities with support to the marketing campaign and evaluation of business and article performance.
* Work with stake holders to ensure GPS and Range is relevant to the market
* Work with the Logistics Team to ensure sell through of stock
* Managing Concrete and slow moving products
* To achieve the customer satisfaction goals set by the store manager for your areas (measured by IKEA Brand Capital and CSI).
* Resolve customer complaints regarding sales and service.
* Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
* Provides timely feedback to senior management regarding performance.
* Provide effective leadership to a culturally diverse team of sales staff.Be responsible for selection of competent staff and their on-going motivation, training and development.

Requirements

Minimum Qualifications and Knowledge:

* Applicant should be a University Degree holder in Business Administration or Commerce.
* Minimum of 5 - 7 years of experience in Sales Management.

Job-Specific Skills:

* Must have the ability to create an environment where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors.
* Must have a strong enthusiasm and interest in home furnishings.
* Must have highly developed merchandising and sales steering knowledge.
* Strategic Planning and Analytical Skills, Effective Communication, Excel competence.

Behavioural Competencies:

* Customer Focussed
* Individual Accountability
* Continuous Improvement
* Personal Leadership
* Teamwork

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.