| Inside Sales Person | |
| Axios Systems Dubai, UAE Ref: HP034-05 |
|
The RoleThe RoleCompany background: Axios Systems is an established fast growing, ambitious and highly entrepreneurial international IT software company with offices across North America, Europe, the Middle East and Asia Pacific. Developed over 20 years the companys software, "assyst", is a sophisticated high value business software solution used by large numbers of businesses and government departments worldwide to automate complex IT Service Management issues around the ITIL framework. Job purpose: To proactively support the generation of the Sales pipeline in the Middle East and Africa region, working closely with Marketing and Sales functions Focusing on lead generation to pass on to Field Sales team to close Job responsibilities: Generation and development of qualified leads for regional and national sales team. Primarily handling outbound calls, coordinating with email and mailing efforts across all sales channels, but also some inbound call handling in response to online enquiries and other marketing activities. Work with prospect database to develop prospects into qualified leads, coordinating with sales activities. Work with marketing to assist in event follow-up and mail campaigns. Create and work suspect lists using various marketing activities. Develop and maintain the required knowledge of Axios solutions and services to identify customer needs and maximize the opportunity. |
RequirementsRequirementsEssential Previous experience of operating in a telephone based sales/marketing role Excellent telephone skills combined with a proven track record of building customer relationships over the phone by using a professional, friendly and tenacious approach Willingness to continually learn and develop skills in ITIL, ITSM & assist Strong communication skills, both verbal and written with ability to present findings in a clear & concise manner Solid experience in use and management of CRM/sales/lead generation databases Proven capability to work with high volumes of data within tight timescales whilst maintaining accuracy Solid experience in Microsoft Outlook (or equivalent) for general company communication Solid experience in Microsoft Excel (or other spreadsheet package) with a good grasp of basic functions Solid experience in Internet searching to gather relevant data and verify information Strong attention to detail with a methodical approach to work Ability to work without constant supervision Desirable Knowledge of ITSM market and needs of customers An awareness and understanding of Data Protection issues Genuine interest in the sales process Previous experience of working in a sales role with an overall understanding of the sales cycle Previous experience of working within a software company Information Technology or Computer Science knowledge an advantage |
About the CompanyAbout the CompanyAxios Systems is the world's leading provider of ITIL based Service Management Software Solutions and Services. Our success is centered around assyst; our fully integrated, ITIL based out-of-the-box IT Service Management (ITSM) solution - you too can be part of our successful team. As an award-winning company, we are continuously seeking key-players to join us. We are the first organization to achieve BS 15000, now ISO20K certification; we have been voted top by the Help Desk Institute in its vendor survey for the third time in succession; with an unbroken record of year-on-year positive growth. Such affirmations and accreditations help give you the reassurance that we are a quality company continuously seeking quality people to become part of our winning formula. |
....