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Job description / Role
- Configures and tests the Gemalto solutions (GTO applications, 3rd parties, HW and equipments) in compliancy with specifications of the customer, project plan and Gemalto requirements.
- Represents Gemalto/CNO vertical at customer premises and defends its interest
- Assists and supports the customer in post delivery phase in using the Gemalto solutions, and ensures its good transition to the support team at project closure.
- Analyzing, building and describing the solution including Gemalto offers and third party software
- Writing Solution Integration Plan (SIP) by describing the complete hardware solution (Servers, racks, firewall, )
- Realizing the hardware acceptance
- Installing and deploying the Gemalto solutions and 3P on hardware
- Writing the customer acceptance plan possibly in collaboration with a Validation team
- Configuring clusters to manage Gemalto application for HA (High Availability)
- Contributing to the global solution integration and test strategy
- Performing the integration test on the solution
- Ensuring configuration management on integration resources
- Integrating and deploying the solution at the customer site within the customer infrastructure
- Executing the acceptance test plan with the customers
- Guaranteeing the solution integrity according to customer requirements
- Providing assistance to the customer after the installation
- Training the customer on the deployed solution when necessary
- Providing support to development and validation teams all along the project
- Ensuring the compliance with rules of implementation and deployment
- Ensuring that the customization effectively meets customer needs
- Writing the Operation and Maintenance guide which permits the transition from project team to support team
Requirements
Education:
- Computer Science Engineer/Masters Degree Engineer/Bachelor degree in Computer Sciences
Experience:
- 3 years as an engineer in IT/Telecom/Application environment
- 3 years as an Solution Project Delivery Engineer level 1
Competencies & Skills:
- Software integration on linux based systems
- Network Architecture (LAN, WAN, Web, Security)
- Hardware Sizing
- High Availability and Geographical Redundancy Architectures
- Storage Architectures (SAN, RAID, )
- GSM Networks overall architecture knowledge
- SS7 (SIGTRAN) knowledge
- Experience with messaging software integration, software connecting SS7 layers in general.
- Customer relationship Management
- Oral & presentation skills
- Documentation writing
Are a plus:
- SIM card knowledge
- Global Platform Std
- 3GPP/ETSI Std
- SMS-C protocols
- Solution Hardware Architecture (HP, SUN, X86)
- Solution Software Architecture
- Experience in programming
- GSM Roaming principles
- MSC/HLR/VLR principles
About the Company
Gemalto is at the heart of our evolving digital society. We give billions of people the security to make the most of their digital lifestyle; and the freedom to communicate, travel, shop, bank, entertain and work anytime, anywhere in ways that are convenient, enjoyable and secure.
Every day, corporations and governments across the globe trust us to help them provide secure, convenient services for their users. Each time their customers, employees and citizens want to transact, connect or identify themselves, our solutions are there to make it safer and easier. Whether theyre communicating, banking, doing business online, using eGovernment or eHealth services, transferring money, accessing cloud services, verifying identities and protecting privacy, or benefitting from machine-to-machine (M2M) communications, people all over the world rely on Gemalto every day.