Internal Communications Specialist

Job description / Role

To develop and implement HR’s internal communications strategy across the Bank, in order to build understanding and support for HR’s strategic priorities across ADCB, working closely with the Marketing department, who are responsible for protecting and enhancing the Bank’s image and reputation.

1. Develop and oversee management of the overarching internal communications strategy and plans for the HR department.

2. Develop, implement and maintain effective communications channels.

3. Offer expert advice, council and guidance in relation to all aspects of the internal communications function.

4. Draft and/or edit executive messages and presentations, providing context, clarity, consistency and appropriate tone, and create linkages to the company's strategic priorities.

5. Provide communications advice, planning and support for key business initiatives within HR, including strategic initiatives, stakeholder management, talent development, key organizational changes, etc. Measure effectiveness and adapt as needed.

6. Support HR management communications based constantly innovative tools and resources.

7. Provide advice, planning and tactical support to ensure the internal launch of the new policies, processes and procedures is a success.

8. Work closely with HR management and Marketing department to make sure internal/external communications are consistent and coordinated.

9. Source and edit information from stakeholders for wider communication. In reverse, act as a conduit between employees and key stakeholders ensuring that management are aware of key issues, staffs are engaged and enquiries are followed-up.

Requirements

WORK EXPERIENCE

• Minimum of 1 year of experience in an internal communications role within large corporations.

REQUIREMENTS

• A high level of fluency in both written English and Arabic.

• Proven track record of delivering impactful internal communications, including message development, communications planning and tailoring communications for different audiences.

• Excellent project management skills and experience of coordinating multiple projects at the same time.

• Strong interpersonal and communication skills with ability to influence by adopting a range of styles, tools and techniques appropriate to the audience and nature of information.

• Creative writing skills.

• Strong proof reading skills and attention to detail.

• Able to build and maintain effective working relationships with a range of people at all levels of the organization.

• Adapts and works effectively with a variety of situations, individuals or groups.

• Knowledge of new/emerging technologies and how best to use them for internal communications purposes.

MINIMUM EDUCATION LEVEL

Minimum of a Bachelor's degree or equivalent in Commerce, Human Resources, Business, or equivalent experience and professional body recognition.

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.