Investment Advisor

Job description / Role

Performance Objectives:

Direct Advisory (40%)
Description: Manage key clients directly and ensure portfolio management services and wealth management are in line with clients objectives.

Measures and Targets:
* To provide a tailored investment advisory service to select HNWI / UHNWIs
* Discuss account planning
* Provide tactical & strategic investment ideas & execution
* Frequent client contact by IA
* Ensure appropriate:
1) RoA,
2) Revenue,
3) Net new AuM,
4) Investment Penetration,
5) Suitability & Compliance,
6)Portfolio Reviews
* Target 2013 AUM 252MM yoy growth 30% with aim of achieving 300M by 2014.
* Target 2013 Revenue 2MM yoy growth 28% with aim of achieving 3MM by 2014.
* Total client under 1: clients
* Total clients under 2: clients
* Total clients under 3: client

Internal Partnership/Teamwork (25%)
Description: Partnering with RMs in achieving their sales target. Managing clients' portfolios and ensuring client suitability.

Measures and Targets:
* Assist assigned RMs and teams with comprehensive portfolio counselling and educating them about, products, research and processes.
* Build Partnerships with PvB sales team through setting plans to synchronize work objectives and target revenue achievement.
* Interaction with Global IA Teams - network, share new ideas and stimulate cross border ideas / discussion through established forums and weekly calls.
* To hold daily investment meetings with the Sales Team to share market news as well as new investment ideas / market Trends/ Weekly Trade Ideas sheet.
* Work closely with WM across different booking centres to identify ideas, market trends and competitor offerings
* Support CBMS & FPSG to encourage product launches and idea generation.
* To work closely with the Head of Investment Advisory to ensure that we have appropriate mix of products within the Region's Portfolio, identify the gaps in the Sales Teams and implement a strategy to eliminate those gaps - i.e. (Training RMs / More interaction from IA Team). And ensure portfolio strategies and product management processes are reviewed and aligned with the GIC on a quarterly basis.
* Establish friendly relationships with MO and other support groups (FPSG, CBMS, compliance, credit, etc.)

Delivering Performance (20%)
Description: Value addition to RMs by ensuring more client visits and increase bank's share of client wallet.

Measures and Targets:
* Engage in client portfolio review process by taking lead on tagged clients and follow up with sales team to ensure timely completion.
* Ensure the quality of client's portfolio such that there are various streams of revenue generation
* Ensure client's risk appetite is reflected in the asset allocation of the portfolio and return expectations are met in their portfolio mix.
* Identify and promote cross-selling opportunities under the One-Bank approach, by teaming up with specialist across the bank to deliver unique and bespoke solutions to our client s.
* Increase bank's ""share of client wallet""

Self Improvement:
* Undertake programs to build and enhance knowledge.
* Work to enhance productivity by creating efficient processes and building new skills that would help enhance our capabilities to deliver a wider and more professional advisory suit.

Treating Clients Fairly (10%)

Description: Ensure that the client is at the centre of our business model.
* Analyse and perform due diligence on performance & quality of Product offerings.
* Provide superior client experience by taking feedback from RMs and Clients and dealing with any complaints
* Ensure compliance with TCF, by providing suitable advice, focus on performance in relation to client's risk profile, fair and timely pricing, clarity and honesty in communication to all parties we interact with.

Regulation & Processes (5%)
Description: Ensure adherence and alignment of interest to Rules, Regulations and processes that govern our business across the different booking centres.

* No tolerance for regulatory breaches
* No tolerance for ops losses
* All IA activities are following stated processes and procedures
* Regular portfolio reviews in line with stated processes
* Use of Portfolio Insight as a standard tool for portfolio reviews and client presentations
* Use of IA Dashboard to capture client engagement and daily activities.

Requirements

Value Behaviours:

Courageous

Description: Endeavour to create an environment where employees feel confident in expressing their views in the knowledge that these will be valued, even where they run counter to prevailing thinking I will challenge behaviour which is not in the best interest of long term profitable and compliant client relationships. I will ensure that all RMs provide CRPs prior to any portfolio review or client meeting

Responsive

Description: Put customers at the heart of our business through spending time listening to our customers to understand who they are and how they operate to anticipate their needs.
I will lead by example in participating actively and constructively in team meetings

International
Description: Respect the local communities where we do business, and share their aspirations to build long-term security and prosperity by making a difference to the lives of others through sponsorship of community projects and by encouraging employees to actively participate in local programmes. I will actively work with colleagues in different functions and locations to provide effective, timely solutions to client needs. I will ensure that we always give careful advice to clients on the geographic and currency diversification in their investment portfolios.

Creative

Description: Encourage employees who can see a better way of doing things to contribute their ideas. I will question and challenge the status quo to drive improvements for our customers. In discussions with RMs/clients, I will provide product solutions as per client needs to increase share of client wallet

Trustworthy

Description: Being honest about what I can commit to, and then ensuring delivery through defining the goals and deliverables are, but letting people decide the best way to achieve them 1. Providing support where required 2. Keeping people advised about important developments which may affect them and how they work. I will work to develop strong working relationships with RMs/clients. I will seek to become a trusted advisor to RMs/clients.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.